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What is Sogolytics?
Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate.
SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele.
Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
What is OnLoop?
Set clear goals with well-defined priorities, comprehensive guidance, and notable milestones. Stay engaged in each project as teams monitor their progress in real-time. Uncover the distinct capabilities of your team using identifiable tags. Gather insightful feedback, celebrate achievements, and promptly address areas needing enhancement. Convert this feedback into practical strategies to boost your team's spirit. Often, our perceptions of team dynamics are clouded by biases and hectic schedules. Utilize OnLoop to uncover any hidden obstacles, allowing you to pinpoint precisely where to foster your team's development. Move away from traditional performance management methods and adopt a more innovative strategy. Tailored for a mobile-centric, hybrid workspace, OnLoop facilitates the enhancement of your team's feedback processes. Embrace a progressive mindset that encourages shared growth within your team, ensuring collective success. By emphasizing transparent communication and ongoing development, you can cultivate a vibrant and thriving workplace culture, where each member contributes to the overall success. This commitment to improvement not only benefits the individuals but strengthens the entire organization.
What is Looped?
Looped is transforming VIP Experiences by offering a personalized digital meet-and-greet that enables fans to have one-on-one video conversations with their beloved celebrities. This groundbreaking platform facilitates secure live chats where you can talk about everything from favorite song lyrics with musicians to iconic game-winning moments with athletes, as well as exchange views on trending topics with online influencers. The list of celebrities featured on Looped includes a diverse range of talent, spanning musicians, actors, athletes, influencers, politicians, gamers, and more. Furthermore, we are consistently broadening our roster to ensure that fans have access to an expanding variety of celebrity interactions, enhancing your next unforgettable VIP encounter. Each session presents a chance to forge a genuine connection with stars, making the experience both personal and memorable, and it's this unique interaction that sets Looped apart in the world of entertainment.
Integrations Supported
Slack
Adobe Marketo Engage
Asana
Facebook
Gmail
Google Analytics
Google Calendar
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrations Supported
Slack
Adobe Marketo Engage
Asana
Facebook
Gmail
Google Analytics
Google Calendar
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrations Supported
Slack
Adobe Marketo Engage
Asana
Facebook
Gmail
Google Analytics
Google Calendar
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
API Availability
Has API
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$499 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sogolytics
Date Founded
2009
Company Location
United States
Company Website
www.sogolytics.com
Company Facts
Organization Name
OnLoop
Date Founded
2020
Company Location
United States
Company Website
www.onloop.com
Company Facts
Organization Name
Looped
Company Location
United States
Company Website
www.loopedlive.com
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Categories and Features
Performance Management
360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures
Categories and Features
Live Streaming
Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration