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What is Sogolytics?

Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.

What is Onlinesurvey.ai?

Onlinesurvey.ai is a cutting-edge platform that utilizes artificial intelligence to simplify the journey from defining research goals to deriving actionable insights, effectively removing the monotonous manual tasks that often accompany conventional survey instruments. This state-of-the-art tool generates thorough and logically structured questionnaires rooted in clear research objectives. It automatically sets up a variety of question types, branching logic, and survey paths, all of which are easily customizable to fit team needs. Organizations can also adjust branding elements such as colors, fonts, and logos to reflect their identity. Additionally, the platform offers integrated distribution capabilities, including shareable links, email marketing, contact list management, and automated reminders, all aimed at boosting response rates without requiring tedious manual follow-ups. As survey responses are collected, the system harnesses deep AI analyses and pattern recognition to reveal common themes, changes in sentiment, and newly emerging trends. Users benefit from concise executive summaries, organized findings, and statistical metrics delivered in straightforward language, thus eliminating the need for complicated charts, spreadsheets, or data analysts. In essence, Onlinesurvey.ai redefines the survey process, creating a streamlined experience that enables teams to concentrate on strategic decision-making. By transforming data collection into an intuitive and efficient operation, it allows organizations to unlock deeper insights and drive impactful outcomes.

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Media

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Integrations Supported

Adobe Marketo Engage
Asana
Facebook
Gmail
Google Analytics
Google Calendar
Google Drive
HubSpot Customer Platform
Mailchimp
Microsoft Dynamics 365
Microsoft Outlook
Salesforce
ServiceNow
Stripe
Trello
Workday HCM
Wufoo
X (Twitter)
Zapier
Zoom

Integrations Supported

Adobe Marketo Engage
Asana
Facebook
Gmail
Google Analytics
Google Calendar
Google Drive
HubSpot Customer Platform
Mailchimp
Microsoft Dynamics 365
Microsoft Outlook
Salesforce
ServiceNow
Stripe
Trello
Workday HCM
Wufoo
X (Twitter)
Zapier
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Free Pro plan: Free for life

Pro plan: $39/month or $469/year

Pro Max plan: $49/month or $589/year

Enterprise plans: Call for pricing, +1 (800) 646-0520

SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Free Trial Offered?

Pricing Information

$29/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sogolytics

Date Founded

2009

Company Location

United States

Company Website

www.sogolytics.com

Company Facts

Organization Name

Onlinesurvey.ai

Date Founded

2026

Company Location

United States

Company Website

onlinesurvey.ai/

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HR Analytics

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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