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What is Sogolytics?
Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate.
SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele.
Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
What is Peoplelogic.ai?
For only $49 each month, business leaders have the opportunity to save more than $10,000 every year by improving customer loyalty, reducing staff turnover, and minimizing redundant meetings. Our solution not only helps identify areas for enhancement, such as lowering inefficiencies and elevating employee satisfaction, but it also allows you to spot potential customer-related challenges, leading to higher retention rates and an improved employee experience that reduces turnover. These obstacles are frequently encountered by expanding companies, and we are keenly aware of them as we have experienced similar situations ourselves. This understanding motivated us to develop Peoplelogic.ai, a budget-friendly and intuitive platform that ensures a significant return on investment. We view ourselves as collaborators in your growth and achievement! Peoplelogic integrates effortlessly with the existing tools your teams utilize, requiring just a few clicks to get started. After establishing the connection, the platform kicks off an analysis of workflow trends, identifies common interactions, and reveals critical communication pathways, ultimately steering you toward actionable strategies for enhancing workflow efficiency. By refining these processes, we empower you to dedicate your energy to what truly counts: propelling your business to new heights and achieving long-term success. In this way, we aim to become an invaluable part of your journey.
Integrations Supported
HubSpot CRM
HubSpot Customer Platform
Salesforce
Slack
Trello
Zendesk
Zoom
Adobe Marketo Engage
Facebook
Integrations Supported
HubSpot CRM
HubSpot Customer Platform
Salesforce
Slack
Trello
Zendesk
Zoom
GitLab
API Availability
Has API
API Availability
Pricing Information
Free Pro plan: Free for life
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Pro plan: $39/month or $469/year
Pro Max plan: $49/month or $589/year
Enterprise plans: Call for pricing, +1 (800) 646-0520
SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Free Trial Offered?
Pricing Information
$49 per month
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Not specified
Company Facts
Organization Name
Sogolytics
Date Founded
2009
Company Location
United States
Company Website
www.sogolytics.com
Company Facts
Organization Name
Peoplelogic
Date Founded
2019
Company Location
United States
Company Website
peoplelogic.ai/
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Engagement
Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Customer Engagement
Customer Lifecycle Management
Employee Engagement
Feedback Management
Pulse Surveys
Employee Experience
Not specified
Employee Survey
Not specified
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Help Desk
Not specified
HR Analytics
Dashboard
HR Metrics Library
Trend Analysis
Online Quiz Makers
Not specified
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Mass Texting
Message Personalization
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Categories and Features
360 Degree Feedback
Not specified
Employee Engagement
Not specified
Employee Experience
Not specified
HR Analytics
Not specified
Team Management
Not specified