Sogolytics Reviews & Ratings

Sogolytics

4.7 out of 5 stars
Company Website for Sogolytics

Ratings and Reviews 869 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Sogolytics?

Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.

What is Slik?

Slik emerges as the premier solution for improving Employee Experience, combining intelligence with user-friendliness. By utilizing Slik, organizations can effortlessly manage all their HR surveys through a unified platform, which includes powerful, real-time reporting and customized action plans for each manager. Clients report extraordinary time efficiencies, eliminating 85% of the time dedicated to preparing Excel reports and reducing the time spent on creating and managing action plans by 70%. The platform employs a sophisticated algorithm that suggests tailored action strategies for leaders, based on successful practices from diverse organizations. With all features centralized and automated, it guarantees a smooth user experience. Remarkably, Slik is the first fully autonomous platform designed to evaluate, analyze, and enhance Employee Experience seamlessly. It facilitates the collection of invaluable feedback through a variety of surveys, including selection, onboarding, climate, pulse, training, wellness, and exit assessments. Additionally, Slik enables the real-time detection of improvement opportunities across various offices, departments, and teams, categorized by age, seniority, and other criteria. By providing each leader with actionable improvement plans generated by our advanced algorithm, organizations can effectively monitor progress through live dashboards, fundamentally changing how they interact with and support their workforce. This all-encompassing strategy not only enhances organizational efficiency but also cultivates a more engaged and satisfied employee base, leading to a thriving workplace culture. The seamless integration of these tools exemplifies Slik's commitment to driving exceptional Employee Experience across all levels of the organization.

Media

Media

Integrations Supported

Adobe Marketo Engage
Facebook
Gmail
Google Calendar
Google Drive
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Mailchimp
Microsoft Dynamics 365
Microsoft Outlook
ServiceNow
Slack
Stripe
Workday HCM
Wufoo
X (Twitter)
Zapier
Zendesk
Zoom

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Free Pro plan: Free for life

Pro plan: $39/month or $469/year

Pro Max plan: $49/month or $589/year

Enterprise plans: Call for pricing, +1 (800) 646-0520

SogoCX and SogoEX: Call for pricing, +1 (800) 646-0520
Free Version
Free Trial Offered?

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sogolytics

Date Founded

2009

Company Location

United States

Company Website

www.sogolytics.com

Company Facts

Organization Name

Slik

Date Founded

2017

Company Location

Argentina

Company Website

www.slikpro.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Live Chat

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Account Alerts
Customer Engagement
Customer Lifecycle Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Experience

Not specified

Employee Survey

Not specified

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk

Not specified

HR Analytics

Dashboard
HR Metrics Library
Trend Analysis

Online Quiz Makers

Not specified

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Mass Texting
Message Personalization
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library

Employee Engagement

Benchmarking
Feedback Management
Goal Management
Performance Management
Pulse Surveys

Employee Experience

Not specified

Employee Survey

Not specified

Survey

Data Analysis Tools
Mobile Survey
Question Library
Skip Logic

Talent Management

Career Development Planning
Employee Lifecycle Management
Goal Setting / Tracking

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