SolarWinds VNQM vs. AdRem NetCrunch

VoIP monitoring solutions provide comprehensive insights into WAN performance and essential call quality of service (QoS) metrics. The SolarWinds® VoIP & Network Quality Manager is designed to enhance VoIP performance by analyzing Call Detail Records (CDRs) from platforms such as Cisco CallManager and Avaya Communication Manager. This analysis helps in pinpointing and resolving issues like distortion, latency, and background noise. With VNQM, users can effectively review call detail files from both Cisco and Avaya systems, allowing them to track important metrics including latency and network jitter. This helps in preventing packet delays during VoIP communications. Additionally, SolarWinds VNQM is equipped with robust features that monitor VoIP call QoS, packet loss, and latency, while also evaluating site-to-site WAN performance using Cisco IP SLA technology. By correlating call-related problems with WAN performance data, VNQM facilitates more effective troubleshooting, ensuring that users can maintain optimal communication quality across their networks. Ultimately, these capabilities contribute to a more reliable and efficient VoIP experience.

NetCrunch operates on both physical and virtual Windows Server environments, providing a robust, agentless solution for network monitoring, visibility, and a sophisticated system for managing alerts and remediation actions. It is capable of monitoring virtually any device, system, or data source within your network, as it can integrate non-standard data through various means such as logs, files, or databases, thereby contributing to the comprehensive NetCrunch network atlas. Created by AdRem Software, NetCrunch boasts over 540 predefined monitoring packs and an array of ready-to-use sensors designed to oversee and troubleshoot the uptime and performance of network services, including switches, routers, storage devices, applications, cloud services, bandwidth consumption, and traffic patterns. The software is compatible with all major operating systems, including Linux, Windows, VMWare ESX/ESXi, Mac OS X, and BSD. Furthermore, it empowers users to generate diverse live network maps, performance charts, adaptable dashboards, and graphical representations that refresh automatically, reflecting the real-time status of any monitored device, connection link, metric, or alert. In addition, the data gathered by NetCrunch can be securely shared through a web console or via any of the over 30 ready-made integrations with popular help desk platforms like Jira and Freshdesk, or group collaboration tools such as Slack, MS Teams, PagerDuty, and Trello, ensuring seamless communication and incident management. This extensive integration capability enhances the effectiveness of network monitoring and response initiatives.