Birdeye
4.7 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 5,194 Ratings
What is Solocal?
The Internet has become an indispensable tool, with an astonishing 97% of users depending on it to find professionals. Most people look for services on platforms like Google My Business, PagesJaunes, and Facebook, along with social media sites such as LinkedIn and Instagram, as well as niche websites like Tripadvisor and GPS applications. To help you build your online presence, Connect provides assistance in setting up your Google My Business, PagesJaunes, and Facebook accounts if you haven’t done so already. Furthermore, we connect your business to partner sites and social networks that are most relevant to your field. Given that it's unpredictable which platform a user will choose for information, it is vital that your business information—such as operating hours, phone numbers, and addresses—remains consistent and current across all platforms. With Connect, this task becomes efficient and uncomplicated, ensuring that customers do not face issues like discovering your location closed due to outdated online information. By optimizing your digital presence, you can enhance customer satisfaction and secure a competitive advantage in the online marketplace. Ultimately, a well-maintained online profile not only attracts more clients but also fosters trust and reliability in your brand.
What is Birdeye?
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
Integrations Supported
Facebook
AgencyAnalytics
CareCloud
FareHarbor
Genbook
Google Business Messages
HomeGauge
Keap
LendFoundry
LiveRez
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$250/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Solocal
Company Location
France
Company Website
www.solocal.com
Company Facts
Organization Name
Birdeye
Date Founded
2012
Company Location
United States
Company Website
birdeye.com
Categories and Features
Appointment Scheduling
Not specified
Email Marketing
Not specified
Live Chat
Not specified
Local Listing Management
Not specified
Local Marketing
Not specified
Review Management
Not specified
SMS Marketing
Not specified
Categories and Features
AI Review Management
Not specified
Brand Protection
Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Conversational Marketing
Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication
Conversational Support
Not specified
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization
Customer Engagement
Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Live Chat
Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking
Local Listing Management
Not specified
Local Marketing
Feedback Management
Live Chat
Online Listings Management
Review Management
Local SEO
Not specified
Payment Processing
ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Referral
Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
SEO
Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking
SMS Marketing
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Social Listening
Not specified
Social Media Monitoring
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video