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What is SpeedExam?
Oversee any anomalies during digital examinations through AI-based anti-cheating protocols, and promptly address any forms of misconduct. The testing procedure features live video feeds of participants alongside a real-time messaging system. Moreover, candidates' images are captured automatically at set intervals throughout the assessment. The platform offers immediate updates on the exam's progress, displaying metrics such as candidate engagement, completion statistics, and occurrences of test interruptions, as well as comprehensive analytics like the number of attempts, device details, browser type, operating system, IP address, and geographical data. It is capable of supporting a large volume of candidates at once, ensuring a smooth experience for both test-takers and administrators. Our advanced online examination solution is meticulously crafted to manage multiple simultaneous testing sessions effortlessly. The Test Maker Software promotes independent learning by enabling users to toggle between tutor and test modes, and it allows learners to select questions based on their past performance, including those that were unused, answered incorrectly, or marked for review. This resource is perfect for thorough preparation for critical examinations across various disciplines, such as healthcare, aviation, and more, making it a preferred option for dedicated scholars. In addition, its intuitive interface and customizable features create an inviting atmosphere conducive to effective learning and evaluation, ensuring a comprehensive educational experience.
What is OpsTel Speed?
Our software provides contact center operations staff with the ability to make independent adjustments to Call Taker skills configurations, removing the reliance on support teams that would normally manage these changes. It features real-time management capabilities, allowing for effective monitoring and tracking of Call Taker availability. This system ensures that contact center operations can swiftly adapt to unexpected changes in call volume and different arrival patterns. Furthermore, it facilitates the advanced scheduling of ongoing projects and initiatives. The software also permits the temporary management of Call Taker "On-Phone" availability, which allows for quick modifications to skills configurations without needing IT support. Importantly, it automatically reverts any temporary adjustments to the skills configurations, thereby upholding stability once those changes are no longer required. This holistic strategy significantly boosts operational efficiency and adaptability in the ever-changing landscape of contact center operations, ultimately leading to improved service delivery and customer satisfaction.
Integrations Supported
API Availability
API Availability
Pricing Information
$20 per month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Windows
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SpeedExam
Company Website
speedexam.net
Company Facts
Organization Name
OpsTel Services
Date Founded
2010
Company Location
United States
Company Website
opstel.com
Categories and Features
Exam
Assessments
Automatic Grading
Certification
Online Tests
Question Bank
Question Randomizing
Quizzes
Results Reporting
Scheduling
Time Limits
User Management
Weighted Questions
Online Proctoring
Not specified
Categories and Features
Workforce Optimization (WFO)
Not specified