Ratings and Reviews 5 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Proton Mail Reviews & Ratings
    108,630 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    8,878 Ratings
    Company Website
  • Axero Reviews & Ratings
    208 Ratings
    Company Website
  • Guru Reviews & Ratings
    3,636 Ratings
    Company Website
  • Haystack Reviews & Ratings
    246 Ratings
    Company Website
  • Shift Reviews & Ratings
    1,372 Ratings
    Company Website
  • Dialpad Connect Reviews & Ratings
    3,965 Ratings
    Company Website
  • Planfix Reviews & Ratings
    58 Ratings
    Company Website
  • Rippling Reviews & Ratings
    16,003 Ratings
    Company Website
  • Nectar Reviews & Ratings
    8,785 Ratings
    Company Website

What is Spike?

Spike consolidates your entire workspace into a single Inbox that encompasses email, chat, calendars, calls, team collaboration, and tasks, effectively streamlining your workflow by eliminating the need to toggle between multiple applications. By combining conventional email with instant messaging, Spike's conversational email feature reduces the chaos of lengthy email threads. With real-time communication and live collaboration capabilities, users can enjoy enhanced interactions that foster a more personable communication atmosphere. Available on iOS, Android, Mac, and Windows, Spike ensures that you can stay connected and organized no matter what device you are using. This integration of features is designed to improve productivity and simplify the way you manage your professional communications.

What is Helpmonks?

Our collaboration platform is designed to save both time and resources for your organization. It provides a comprehensive suite of features, including a centralized shared mailbox, customer management system, live chat capabilities, email marketing solutions, and automation tools for marketing efforts. These functionalities are essential for propelling your business toward success. With our email management features, your team can effortlessly stay aligned and boost overall productivity. Engage collaboratively within your shared inbox where you can assign emails and include private notes for both your colleagues and yourself, ensuring clarity in communication. Additionally, our collision detection feature safeguards against sending duplicate replies to customer inquiries. Helpmonks transcends the standard team email inbox by offering sophisticated contact management and a thorough record of all customer interactions. To enhance sales and drive business expansion, you can seamlessly integrate our live chat tool with your existing email marketing system. Our email automation helps you connect with more customers, foster leads, cultivate loyalty, and elevate customer satisfaction. Furthermore, the marketing automation tool from Helpmonks allows you to effortlessly launch email drip campaigns tailored to your customers' behaviors, ensuring effective engagement. By leveraging these tools, you can streamline your processes and create a more responsive business environment.

Media

Media

Integrations Supported

Desktop.com
GitHub
Gmail
Google Workspace
LiveChat
Microsoft 365
Microsoft Outlook
OnlineOrNot
Slack
Trello

Integrations Supported

Desktop.com
GitHub
Gmail
Google Workspace
LiveChat
Microsoft 365
Microsoft Outlook
OnlineOrNot
Slack
Trello

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spike

Date Founded

2014

Company Location

Israel

Company Website

www.spikenow.com

Company Facts

Organization Name

Helpmonks

Date Founded

2014

Company Location

United States

Company Website

helpmonks.com

Categories and Features

Calendar

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Productivity

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

Enchant Reviews & Ratings

Enchant

Senvee