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What is Spike?

Spike consolidates your entire workspace into a single Inbox that encompasses email, chat, calendars, calls, team collaboration, and tasks, effectively streamlining your workflow by eliminating the need to toggle between multiple applications. By combining conventional email with instant messaging, Spike's conversational email feature reduces the chaos of lengthy email threads. With real-time communication and live collaboration capabilities, users can enjoy enhanced interactions that foster a more personable communication atmosphere. Available on iOS, Android, Mac, and Windows, Spike ensures that you can stay connected and organized no matter what device you are using. This integration of features is designed to improve productivity and simplify the way you manage your professional communications.

What is Helpmonks?

Our collaboration platform is designed to save both time and resources for your organization. It provides a comprehensive suite of features, including a centralized shared mailbox, customer management system, live chat capabilities, email marketing solutions, and automation tools for marketing efforts. These functionalities are essential for propelling your business toward success. With our email management features, your team can effortlessly stay aligned and boost overall productivity. Engage collaboratively within your shared inbox where you can assign emails and include private notes for both your colleagues and yourself, ensuring clarity in communication. Additionally, our collision detection feature safeguards against sending duplicate replies to customer inquiries. Helpmonks transcends the standard team email inbox by offering sophisticated contact management and a thorough record of all customer interactions. To enhance sales and drive business expansion, you can seamlessly integrate our live chat tool with your existing email marketing system. Our email automation helps you connect with more customers, foster leads, cultivate loyalty, and elevate customer satisfaction. Furthermore, the marketing automation tool from Helpmonks allows you to effortlessly launch email drip campaigns tailored to your customers' behaviors, ensuring effective engagement. By leveraging these tools, you can streamline your processes and create a more responsive business environment.

Media

Media

Integrations Supported

Desktop.com
Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
OnlineOrNot
Workers by Delos

Integrations Supported

Desktop.com
GitHub
LiveChat
Slack
Trello

API Availability

API Availability

Pricing Information

Free
Spike is free for anyone with a personal email address.

If you have a custom domain email address, you can get started with a 14 day free trial.
Free Version

Pricing Information

$9 per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Spike

Date Founded

2014

Company Location

Israel

Company Website

www.spikenow.com

Company Facts

Organization Name

Helpmonks

Date Founded

2014

Company Location

United States

Company Website

helpmonks.com

Categories and Features

Calendar

Calendar Sync
Reminders

Collaboration

Calendar Management
Chat / Messaging
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Video Conferencing

Email Clients

Not specified

Email Encryption

Not specified

Email Management

Email Archiving
Email Monitoring
Queue Manager
Shared Inboxes
Spam Blocker
Whitelisting / Blacklisting

Email Tracking

Not specified

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Chat / Messaging
Event Calendar
File Sharing

File Sharing

Chat / Messaging
Collaboration
Document Management
Drag & Drop
Encryption
Search
User Management

Internal Communications

Chat/Messaging
Email Management
Event Calendar
Photo Gallery
Video Chat
Voice Chat

Productivity

Collaboration
Document Creation
File Sharing
Notes Management
Office Suite
Project Management
Task Management
Team Chat

Screen Sharing

Not specified

Task Management

Collaboration
Create Subtasks
Mobile Access
Recurring Tasks
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
To-Do List View

Team Chat

File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Task Management
Video Conferencing

Categories and Features

Email Management

Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Live Chat

Not specified

Marketing Automation

Not specified

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