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What is SpikeFli Analytics?

SpikeFli is a software-as-a-service solution designed to assist enterprises in handling extensive data sets from various vendors within a single platform, while also delivering insights aimed at minimizing expenses and enhancing efficiency in the realms of Telecom, Cloud, and IT. This comprehensive approach not only streamlines data management but also empowers organizations to make informed decisions that can lead to significant operational improvements.

What is OfficeWatch Call Reporting?

OfficeWatch Call Reporting serves as an efficient telemanagement solution for businesses, enhancing the oversight of communication networks and providing greater transparency. Among its dashboard functionalities are tabs that highlight the most costly, frequently dialed, and highest-priced calls, enabling users to obtain a swift summary of their organization's communication patterns. Moreover, automatic alerts sent via email, pop-up screens, and text messages to designated personnel significantly mitigate risks during emergency calls, allowing for a clear distinction between accidental dials and real emergencies. Users have the ability to tailor their dashboards and configuration options to suit their specific needs, ensuring a personalized experience. With its user-friendly interface, OfficeWatch Call Reporting also incorporates a versatile reporting engine that permits the scheduling of reports without disrupting the workflow of telecom administrators, ultimately streamlining operations further. Overall, this tool not only increases efficiency but also enhances the overall management of communication resources within the enterprise.

Media

Media

Integrations Supported

Integrations Supported

Avaya Aura
Avaya IP Office
Cisco 5000 Series
MiCloud Connect
MiContact Center Business
MiVoice Business
NEC UNIVERGE

API Availability

API Availability

Pricing Information

$100/month
Free Version
Free Trial Offered?

Pricing Information

$1
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SpikeFli Analytics Corp.

Date Founded

2015

Company Location

Canada

Company Website

www.spikefli.com

Company Facts

Organization Name

Metropolis Technologies

Date Founded

1993

Company Location

United States

Company Website

www.metropolis.com

Categories and Features

Accounts Payable

Vendor Management

Telecom Expense Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Wireless Expense Management

CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Usage Reporting

Categories and Features

Telecom Expense Management

Billing for Voice
Call Monitoring
Chargeback Tracking
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

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