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What is Spillman Flex Records?

A multitude of agencies nationwide rely on the all-encompassing records management system offered by Spillman Flex. By utilizing a cohesive, centralized database, Flex provides critical insights that your agency needs quickly and accurately, facilitated by its integrated police records management software. This innovative solution simplifies the initial data entry process, ensuring that all details remain accurate and up-to-date during both investigation and reporting stages. Spillman Flex Records allows you to eliminate duplicate entries and ineffective databases by merging all record types—such as individuals, vehicles, properties, and incidents—into a single, centralized repository. This integration not only reduces the need to log into multiple platforms for redundant data entry but also saves your team considerable time. As a result, this increased efficiency empowers your agency to dedicate more resources to community service while minimizing the burden of administrative tasks. With such a streamlined approach, agencies can enhance their operational effectiveness and responsiveness to public needs.

What is RequestPro?

RequestPro provides a powerful platform for managing public records requests, significantly reducing the administrative burden tied to the influx of Freedom of Information Act (FOIA) and Public Records Act (PRA) inquiries. The system allows users to handle requests that come through various channels, including email, mail, fax, phone, or voicemail, ensuring flexibility in communication. It incorporates predictive coding technology to recommend related past requests and suitable terminology, aiding users in crafting accurate responses. Agencies can personalize their public portals to showcase their individual branding and visual identity. Requesters enjoy the ability to search for information effortlessly, receive instant status updates online, and access a section for frequently asked questions. The platform also prioritizes data protection by enabling users to redact sensitive words, phrases, names, or any personally identifiable information from documents before sharing. Additionally, agencies have the option to create customized lists of exempted and protected information, which streamlines the request processing workflow. Effective communication regarding requests can be facilitated, tracked, and managed among different departments and staff, fostering improved efficiency and collaboration in the management of public records. This all-encompassing solution not only revolutionizes how agencies respond to public records requests but also enhances the transparency and accessibility of information for the public. Ultimately, RequestPro stands out as an essential tool for modern public records management.

Media

Media

Integrations Supported

LegalEdge

Integrations Supported

LegalEdge

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Motorola Solutions

Date Founded

2011

Company Location

United States

Company Website

www.motorolasolutions.com/en_us/products/command-center-software/records-and-evidence-management.html

Company Facts

Organization Name

RequestPro

Company Location

United States

Company Website

prarequests.com/features/

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

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