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What is Splunk AR?

Ineffective troubleshooting can lead to unsatisfactory customer experiences, and when there is a lack of diagnostic visibility, Splunk® AR can help minimize mean-time-to-resolution (MTTR). Whether your team is working on the factory floor or managing telecommunications towers, Splunk provides access to mobile dashboards and data visualizations tied to specific assets. This empowers even those lacking technical skills to participate through intuitive workflows and easily accessible information. Explore how our clients are harnessing Splunk Augmented Reality to improve their operations significantly. For example, Puget Sound Energy has effectively implemented Splunk AR to manage their facilities and enhance their response to outages by leveraging real-time data insights. This cutting-edge strategy not only optimizes their operational processes but also leads to a notable increase in customer satisfaction and trust in their services. Such advancements highlight the transformative potential of integrating augmented reality into everyday business practices.

What is Fieldbit?

Fieldbit provides a powerful software solution specifically designed for industrial asset manufacturers and owners, merging diverse field service expertise with augmented reality to tackle the major hurdles encountered by field technicians who maintain expensive and complex equipment in challenging conditions where downtime can result in significant financial repercussions. By enabling real-time visual collaboration, support engineers can efficiently guide end users in troubleshooting problems remotely, thereby reducing the necessity for costly on-site interventions, which ultimately enhances customer satisfaction while lowering service costs. The platform improves first-time fix rates and minimizes expensive downtime through precise remote diagnostics and expert visual instructions delivered to field technicians. Furthermore, every action taken and piece of information shared during maintenance sessions is thoroughly documented, ensuring that critical knowledge, which is often retained solely by experienced personnel, is archived for future training and reference. This all-encompassing strategy not only optimizes service operations but also cultivates a culture of ongoing improvement and knowledge exchange within the organization. Additionally, by leveraging advanced technology and best practices, Fieldbit empowers organizations to stay competitive in a rapidly evolving market.

Media

Media

Integrations Supported

ANY.RUN
CloudFabrix
CyCognito
NETGENIQ FABRIC

Integrations Supported

ANY.RUN
CloudFabrix
CyCognito
NETGENIQ FABRIC

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.splunk.com/en_us/solutions/augmented-reality.html

Company Facts

Organization Name

Help Lightning

Date Founded

2013

Company Location

Israel

Company Website

helplightning.com/solutions/fieldbit-share-know-how-instantly/

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