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Ratings and Reviews 149 Ratings
What is Spoke Dispatch?
Spoke Dispatch is an advanced platform tailored for optimizing delivery routes and overseeing dispatch operations, which empowers businesses to improve their delivery efficiency by automatically creating ideal routes based on a starting point and a list of destinations, helping drivers to maximize deliveries while minimizing travel distance. After the routes are set, users get updated estimated arrival times for each location that adjust in real-time as deliveries are completed, and they can also re-optimize remaining stops to avoid traffic and meet delivery deadlines, all while accessing specific details for each stop such as special instructions, access codes, and recipient information. The platform is particularly effective in enabling real-time management and modifications of routes, allowing teams to adjust their plans dynamically, avoid unnecessary detours, and cut down on the time required for daily deliveries. Furthermore, it integrates smoothly with popular navigation apps, offering drivers step-by-step directions directly from their mobile devices. Both drivers and dispatchers can work together efficiently from a centralized dashboard that facilitates route assignments, monitors progress, and handles other critical operational functions, resulting in a more organized and effective delivery process. This all-encompassing strategy not only streamlines logistics but also improves communication among team members, making sure that everyone remains aligned and informed throughout each stage of the delivery cycle. Additionally, the user-friendly interface helps reduce the learning curve for new users, ensuring that they can quickly adapt to the platform’s features and leverage them for enhanced operational efficiency.
What is Detrack?
Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack.
Integrations
Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly - orders sync automatically, customers get notified instantly and drivers receive jobs in real-time.
Test drive all features for free
It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.
Integrations Supported
Shopify
Zapier
8x8
AfterShip
Exotel
LINK Mobility
MYOB
Machship
Monkedo
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$29/month/user
PRO - $29 per vehicle, per month (save 10% on annual subscription)
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations
ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics
CUSTOM - for 100+ fleets, custom pricing and support
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations
ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics
CUSTOM - for 100+ fleets, custom pricing and support
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Android
iPhone
iPad
On-Prem
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Online Training
Company Facts
Organization Name
Spoke
Company Location
United Kingdom
Company Website
spoke.com/dispatch
Company Facts
Organization Name
Detrack Systems
Date Founded
2013
Company Location
Singapore
Company Website
www.detrack.com
Categories and Features
Courier
Not specified
Delivery Management
Not specified
Last Mile Delivery
Not specified
Transportation Dispatch
Not specified
Categories and Features
Courier
Barcode Support
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Fleet Management
Dispatch Management
GPS Tracking
Inspection Management
Mileage Tracking
Routing
Work Order Management
Fleet Tracking
Not specified
Last Mile Delivery
Not specified
Logistics
3PL
Barcoding / RFID
Fleet Management
Order Management
Scheduling
Transportation Management
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management