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What is Spoke Phone?

Spoke stands out as the premier platform designed for managing intricate, high-stakes, and regulated discussions. It effectively enables employees to articulate and gather essential information, facilitating deal progression and enhancing customer satisfaction. By seamlessly integrating with various tools, Spoke personalizes interactions, boosts efficiency, and guarantees adherence to compliance standards. With over 250,000 conversations taking place daily, it offers a suite of features including voice calls, SMS, WhatsApp integration, a shared team inbox, customizable routing options, personalized IVRs, caller analytics, and much more. **The Challenge** Currently, a limited number of employees possess the training or capability to engage in complex, context-rich, and tailored conversations with customers. **The Answer** Spoke equips every team member with the necessary knowledge and skills to conduct high-quality, compliant conversations that yield favorable outcomes for both customers and the business. To accomplish this, Spoke Phone merges the advantages of traditional business telephony, costly contact centers, and top-notch business process automation into a user-friendly interface accessible via mobile or desktop devices. This integration of customer data, processes, and automation into communications—whether through calls, SMS, or WhatsApp—ensures that every interaction is informed and effective, ultimately transforming the way businesses connect with their clients.

What is Lingo?

Lingo Cloud UC delivers a robust phone system that operates in the cloud, removing the necessity for costly upfront expenditures and complex hardware installations. Renowned for its advanced IP communication technology, Lingo features an impressive digital infrastructure that guarantees clients maintain a reliable and protected Internet connection. Although traditional voice lines adequately address basic functions like alarms and elevator communications, Lingo introduces a progressive solution that integrates effortlessly with the LingoConnect VoxBox for office settings or through a simple app available on smartphones and tablets. Our versatile SIP, T1, and PRI offerings are crafted to evolve alongside your business's changing needs as it expands. Furthermore, our audio conferencing service streamlines conference calls, fostering better communication and collaboration among employees and clients alike, which ultimately boosts productivity. This positions Lingo as a comprehensive choice for businesses aiming to upgrade their communication frameworks while enhancing overall operational efficiency. By choosing Lingo, organizations can embrace a future-ready communication strategy that aligns with their growth ambitions.