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What is Spoonfed?

Spoonfed offers a user-friendly, cloud-based platform for managing food orders during meetings and conferences. This global system accommodates both intricate and straightforward contracts while providing enterprise-level reporting capabilities. Customers are empowered with online and mobile-friendly ordering and management features, allowing them to view, edit, repeat, or cancel their orders directly from their profiles without needing to contact the catering team. They can also access allergen and nutritional information, with the added option to include personal notes. The platform facilitates group ordering, enabling guests to submit individual requests within a collective order, and ensures that each meal is packaged separately for safe, contactless pickup or delivery. With a superior ordering experience backed by detailed Back of House reporting, the system equips catering staff with a comprehensive, end-to-end order management solution. Our dedicated teams in the USA and the UK offer prompt support and onboarding assistance to ensure a smooth transition. By minimizing errors and optimizing production data, we help both customers and caterers save time while guaranteeing that orders are accurately fulfilled and dispatched on schedule. Additionally, we have created various Business Use Cases that enhance the efficiency of catering teams, allowing them not only to improve their current operations but also to explore new opportunities for growth. With these innovations, catering teams can adapt to changing demands and elevate their service offerings significantly.

What is Flex Catering?

Flex is a comprehensive catering management platform tailored for restaurants, caterers, foodservice providers, hospitality organizations, and venues. It streamlines the entire catering and off-premise process, encompassing aspects such as online ordering, sales, event coordination, production, payment processing, and delivery logistics. Designed specifically for both B2B and B2C catering operations, Flex integrates orders, events, customer interactions, menus, production, and financial oversight into a single, user-friendly system. By minimizing manual tasks and enhancing team collaboration, Flex enables businesses to save valuable time, manage expenses effectively, enhance customer experiences, and boost catering sales. The platform features a fully customizable online ordering portal that can be adapted to reflect your unique branding and menu layout. Customers can seamlessly place orders and securely process payments online, while your staff oversees the entire workflow through this singular platform. Notable features include: * Customizable online ordering * Order and invoice management * Proposals with e-signature capabilities * Customer and company account management * Menu and pricing management * Gift cards * Production and kitchen management * Delivery management * Food costing * Financial and payment management * Secure online payments * Operational and financial reporting * Third-party integrations * Event management * Venue and room bookings Whether overseeing corporate catering, drop-off deliveries, private events, venue reservations, or operations across multiple locations, Flex equips you with the necessary tools to manage catering efficiently from the initial inquiry to the final fulfillment. Experience firsthand how this platform can revolutionize your catering process by booking a demo today and discover the benefits of a streamlined operation.

Media

Media

Integrations Supported

Google Maps
Mailchimp
QuickBooks Online
Xero
Authorize.Net
DoorDash
PayPal
Sage Accounting
Unicheck

Integrations Supported

Google Maps
Mailchimp
QuickBooks Online
Xero
DATEV
DeliverThat
Deputy
Google Analytics
Google Calendar
Klaviyo
MYOB
MYOB AccountRight
Nowsta
Zapier

API Availability

Has API

API Availability

Pricing Information

Varied price tariffs available

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spoonfed

Date Founded

2010

Company Location

United Kingdom

Company Website

getspoonfed.com

Company Facts

Organization Name

Flex Catering

Date Founded

2018

Company Location

Australia, United States of America

Company Website

www.flexcateringhq.com

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management

Delivery Management

Customer Portal
Dispatch Management
Driver Management
For Courier Services
For Restaurants
Order Tracking
Scheduling
Surveys & Feedback

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Recipe Management

Payment Processing

Debit Card Support
Mobile Payments
Online Payments
Recurring Billing

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Point of Sale (POS)
Reporting/Analytics

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Event Management

Badge Management
Conferences / Conventions
Room Block Management
Social Media Promotion
Surveys & Feedback
Weddings / Parties

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Sales Trend Analysis

Food Service Distribution

Costing
Customer Management
Import / Export Management
Inventory Management
Order Management
Picking & Routing
Quotes / Estimates

Food Service Management

Costing
For Healthcare Facilities
Inventory Management
Menu Planning
Online Payments / Funding
Recipe Management
Schools

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Reporting / Analytics
Secure Payment Processing
Store Locator
White-Label

Restaurant Management

Billing & Invoicing
Food Costing
Inventory Management
Kitchen Management
Menu Management
Reporting/Analytics
Reservations Management
Sales Tracking
Wait List Management

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