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What is Spoonfed?

Spoonfed offers a user-friendly, cloud-based platform for managing food orders during meetings and conferences. This global system accommodates both intricate and straightforward contracts while providing enterprise-level reporting capabilities. Customers are empowered with online and mobile-friendly ordering and management features, allowing them to view, edit, repeat, or cancel their orders directly from their profiles without needing to contact the catering team. They can also access allergen and nutritional information, with the added option to include personal notes. The platform facilitates group ordering, enabling guests to submit individual requests within a collective order, and ensures that each meal is packaged separately for safe, contactless pickup or delivery. With a superior ordering experience backed by detailed Back of House reporting, the system equips catering staff with a comprehensive, end-to-end order management solution. Our dedicated teams in the USA and the UK offer prompt support and onboarding assistance to ensure a smooth transition. By minimizing errors and optimizing production data, we help both customers and caterers save time while guaranteeing that orders are accurately fulfilled and dispatched on schedule. Additionally, we have created various Business Use Cases that enhance the efficiency of catering teams, allowing them not only to improve their current operations but also to explore new opportunities for growth. With these innovations, catering teams can adapt to changing demands and elevate their service offerings significantly.

What is FoodShop?

FoodShop is a cloud-based solution aimed at simplifying the ordering process in supermarkets and fast-food restaurants. It features a catering mode that includes centralized product catalogs, multi-brand storefronts, and specific regulations for capacity and pickups for individual locations, along with production planning across different sites. Customers enjoy the convenience of placing orders through web shops, dedicated mobile applications, or in-store kiosks, enhancing their overall experience. In its FastFoodShop mode, restaurant chains gain access to a cohesive ordering system that integrates with their POS systems, offering a unified menu, consistent pricing, promotional deals, meal customization, upselling strategies, and loyalty rewards. Both modes operate on a single platform, facilitating efficient order management across multiple digital channels. Notably, Bilka and føtex have successfully implemented FoodShop for their catering services, achieving an impressive 50% growth in catering revenue in just one year, as documented in their case study. Similarly, Sunset Boulevard has adopted FastFoodShop, which has led to a dramatic increase in its digital order percentage from 2% to almost 80%. Furthermore, Carl’s Jr. Denmark has also utilized the platform to improve its app-based ordering capabilities, highlighting the increasing importance of digital solutions in the food service sector. The adaptability of FoodShop makes it an essential resource for enhancing food ordering mechanisms across various market segments, showcasing its potential to drive significant growth in revenue and customer engagement.

Media

Media

No images available

Integrations Supported

Authorize.Net
DoorDash
Google Maps
Mailchimp
PayPal
QuickBooks Online
Sage Accounting
Square Card Reader
Unicheck
Xero

Integrations Supported

NETS
Nexi

API Availability

Has API

API Availability

Pricing Information

Varied price tariffs available

Pricing Information

Pricing is contract-based and depends on the number of brands, stores, and order volume. Contact sales for a quote.

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Spoonfed

Date Founded

2010

Company Location

United Kingdom

Company Website

getspoonfed.com

Company Facts

Organization Name

Sprinting Retail

Date Founded

2016

Company Location

Denmark

Company Website

sprintingfoodshop.com

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management

Delivery Management

Customer Portal
Dispatch Management
Driver Management
For Courier Services
For Restaurants
Order Tracking
Scheduling
Surveys & Feedback

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Recipe Management

Payment Processing

Debit Card Support
Mobile Payments
Online Payments
Recurring Billing

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Point of Sale (POS)
Reporting/Analytics

Categories and Features

Online Ordering

Not specified

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