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What is Spoonfed?

Spoonfed offers a user-friendly, cloud-based platform for managing food orders during meetings and conferences. This global system accommodates both intricate and straightforward contracts while providing enterprise-level reporting capabilities. Customers are empowered with online and mobile-friendly ordering and management features, allowing them to view, edit, repeat, or cancel their orders directly from their profiles without needing to contact the catering team. They can also access allergen and nutritional information, with the added option to include personal notes. The platform facilitates group ordering, enabling guests to submit individual requests within a collective order, and ensures that each meal is packaged separately for safe, contactless pickup or delivery. With a superior ordering experience backed by detailed Back of House reporting, the system equips catering staff with a comprehensive, end-to-end order management solution. Our dedicated teams in the USA and the UK offer prompt support and onboarding assistance to ensure a smooth transition. By minimizing errors and optimizing production data, we help both customers and caterers save time while guaranteeing that orders are accurately fulfilled and dispatched on schedule. Additionally, we have created various Business Use Cases that enhance the efficiency of catering teams, allowing them not only to improve their current operations but also to explore new opportunities for growth. With these innovations, catering teams can adapt to changing demands and elevate their service offerings significantly.

What is Heartland Restaurant?

Reduce wait times and enhance table turnover by introducing efficient systems that elevate the dining experience for both customers and employees. Streamline the ordering and payment processes with mobile and online platforms, alongside contactless payment options and pay-at-table capabilities. Foster customer loyalty through targeted programs, customized gift cards, and a premier guest engagement application. Offer effortless mobile and online ordering for both pickup and delivery, enabling patrons to savor your restaurant's offerings from their homes. Improve order precision and accelerate transactions by facilitating tableside ordering and payments, while also granting guests the ability to order and settle bills directly from their smartphones. Cater to all dining preferences, whether through contactless service at the counter, refined dining options, or food trucks, ensuring every customer’s needs are met. Whether they opt to order online, at the counter, or curbside, ensure that your POS system is designed to effectively accommodate your operational requirements. By creating such a versatile approach, you guarantee a more seamless experience for everyone involved, ultimately leading to higher satisfaction rates and repeat visits.

Media

Media

Integrations Supported

Authorize.Net
CheddrSuite
Craftable
Cuboh
EZ-Chow
Eat App
Flipdish
GraTrack
Menuu
Otter
PayPal
QuickBooks Online
Ready
Rooam
Sage Accounting
Tyro EFTPOS
Workforce.com
Xero
Yellow Dog Inventory

Integrations Supported

Authorize.Net
CheddrSuite
Craftable
Cuboh
EZ-Chow
Eat App
Flipdish
GraTrack
Menuu
Otter
PayPal
QuickBooks Online
Ready
Rooam
Sage Accounting
Tyro EFTPOS
Workforce.com
Xero
Yellow Dog Inventory

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spoonfed

Date Founded

2010

Company Location

United Kingdom

Company Website

getspoonfed.com

Company Facts

Organization Name

Heartland Payment Systems

Date Founded

1997

Company Location

United States

Company Website

www.heartland.us/products/point-of-sale/restaurant

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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