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What is Spoonfed?

Spoonfed offers a user-friendly, cloud-based platform for managing food orders during meetings and conferences. This global system accommodates both intricate and straightforward contracts while providing enterprise-level reporting capabilities. Customers are empowered with online and mobile-friendly ordering and management features, allowing them to view, edit, repeat, or cancel their orders directly from their profiles without needing to contact the catering team. They can also access allergen and nutritional information, with the added option to include personal notes. The platform facilitates group ordering, enabling guests to submit individual requests within a collective order, and ensures that each meal is packaged separately for safe, contactless pickup or delivery. With a superior ordering experience backed by detailed Back of House reporting, the system equips catering staff with a comprehensive, end-to-end order management solution. Our dedicated teams in the USA and the UK offer prompt support and onboarding assistance to ensure a smooth transition. By minimizing errors and optimizing production data, we help both customers and caterers save time while guaranteeing that orders are accurately fulfilled and dispatched on schedule. Additionally, we have created various Business Use Cases that enhance the efficiency of catering teams, allowing them not only to improve their current operations but also to explore new opportunities for growth. With these innovations, catering teams can adapt to changing demands and elevate their service offerings significantly.

What is KxCatering?

KxCatering offers an all-in-one solution designed to manage your catering department’s internal and external bookings efficiently from the initial order placement to delivery, ultimately streamlining operations and boosting demand. By integrating both internal and external orders into a unified platform, there is no longer a necessity to toggle between KxConferencing and multiple internal systems. The seamless connection with our Web Catering application facilitates online ordering for internal catering, which is subsequently handled through KxCatering. Users can swiftly evaluate the total orders in progress while pinpointing the most popular catering services, thus allowing for improvements in service quality and operational effectiveness. This organised approach to order management eradicates the disorder associated with spreadsheets, email exchanges, and handwritten notes for tracking purposes. With inherent reporting capabilities and the ability to allocate costs to the correct departments, you can manage your budget and financial operations with confidence. Moreover, this efficient system encourages enhanced collaboration and communication within the catering team, ensuring that all members are aligned regarding orders and deliveries. As a result, the overall experience for both the team and clients is significantly improved, fostering greater satisfaction and reliability in service delivery.

Media

Media

Integrations Supported

Authorize.Net
DoorDash
Google Maps
Mailchimp
PayPal
QuickBooks Online
Sage Accounting
Square Card Reader
Unicheck
Xero

Integrations Supported

Authorize.Net
DoorDash
Google Maps
Mailchimp
PayPal
QuickBooks Online
Sage Accounting
Square Card Reader
Unicheck
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spoonfed

Date Founded

2010

Company Location

United Kingdom

Company Website

getspoonfed.com

Company Facts

Organization Name

Kinetic

Date Founded

1998

Company Location

United Kingdom

Company Website

kineticsoftware.com/kxcatering/

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

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