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What is Spoonfed?

Spoonfed offers a user-friendly, cloud-based platform for managing food orders during meetings and conferences. This global system accommodates both intricate and straightforward contracts while providing enterprise-level reporting capabilities. Customers are empowered with online and mobile-friendly ordering and management features, allowing them to view, edit, repeat, or cancel their orders directly from their profiles without needing to contact the catering team. They can also access allergen and nutritional information, with the added option to include personal notes. The platform facilitates group ordering, enabling guests to submit individual requests within a collective order, and ensures that each meal is packaged separately for safe, contactless pickup or delivery. With a superior ordering experience backed by detailed Back of House reporting, the system equips catering staff with a comprehensive, end-to-end order management solution. Our dedicated teams in the USA and the UK offer prompt support and onboarding assistance to ensure a smooth transition. By minimizing errors and optimizing production data, we help both customers and caterers save time while guaranteeing that orders are accurately fulfilled and dispatched on schedule. Additionally, we have created various Business Use Cases that enhance the efficiency of catering teams, allowing them not only to improve their current operations but also to explore new opportunities for growth. With these innovations, catering teams can adapt to changing demands and elevate their service offerings significantly.

What is OrderOasis?

OrderOasis, developed by Ai2, is a cutting-edge web-based order entry solution designed to enhance the ordering process for businesses and their clientele. This platform is compatible with all leading web browsers, allowing users to effortlessly place orders from any device, whether desktop or mobile, with no need for specialized equipment. Featuring a robust search capability, it enables users to swiftly find products by description, brand, category, or product code, and it also includes smart auto-correction for frequent typing mistakes. With the ability to accommodate an unlimited number of SKUs and users, OrderOasis provides essential features such as access to order history, personalized reporting, order guides, and accounts receivable information. In addition, the platform supports seamless scanning via smartphone browsers or USB-connected scanning devices, making it easier to import data. The system offers customizable settings for showing or hiding inventory levels, which helps businesses maintain optimal stock management. Its intuitive interface is designed for ease of use, ensuring that both first-time and returning customers can navigate the platform smoothly, leading to an overall improved experience. This makes OrderOasis not only a functional tool for order management but also a valuable asset that can significantly enhance business operations.

Media

Media

Integrations Supported

Authorize.Net
DoorDash
Google Maps
Mailchimp
PayPal
QuickBooks Online
Sage Accounting
Square Card Reader
Unicheck
Xero

Integrations Supported

Authorize.Net
DoorDash
Google Maps
Mailchimp
PayPal
QuickBooks Online
Sage Accounting
Square Card Reader
Unicheck
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spoonfed

Date Founded

2010

Company Location

United Kingdom

Company Website

getspoonfed.com

Company Facts

Organization Name

Ai2

Date Founded

1986

Company Location

United States

Company Website

www.ai2.com/online-ordering-system-3/

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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