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What is Spot?

Explore how organizations have customized Spot workflows to fit their unique culture and compliance needs. By utilizing Spot, you can significantly improve confidential internal communications among employees, management, and HR teams. When compared to alternative platforms, Spot stands out by achieving a higher level of employee engagement in follow-up interactions. Acting as a neutral facilitator, Spot offers chatbots and anonymous email features that promote transparent communication channels. This platform revolutionizes cumbersome and error-prone internal processes into intuitive experiences, thereby reducing risks and saving valuable time. With guided workflows specifically designed to align with your policies, you can greatly decrease the number of incidents that escalate to your attention unnecessarily. Furthermore, enhance sensitive communications by offering multiple channels for HR and employees to maintain ongoing dialogues, whether they wish to remain anonymous or not. Your organizational data should serve as a valuable resource, and Spot integrates effortlessly with your existing systems while ensuring you will never incur charges for data access. This dedication to data accessibility empowers organizations to utilize their information effectively, ultimately leading to improved decision-making and operational efficiency. Such a comprehensive approach ensures that communication remains effective and that all parties feel heard and respected.

What is LBi HR HelpDesk?

HR HelpDesk distinguishes itself as a leading software solution designed for automated management of HR cases and call tracking. Known as HR Case Management, this platform empowers human resources departments and service centers to manage employee inquiries efficiently, thus improving service delivery, optimizing workflows, and ensuring timely case resolution. With extensive experience in the HR software market, our committed team has a profound understanding of HR professionals' requirements, having worked alongside thousands to enhance our software offerings over time. This insight is crucial, allowing HR personnel to concentrate on strategic initiatives rather than getting overwhelmed by repetitive employee questions. By facilitating easy access to pertinent information, we significantly enhance the contribution of HR to the organization. Alleviating workplace frustration not only boosts employee engagement but also cultivates a more effective work environment. When employees can quickly locate the information they seek, they are more inclined to focus on their passions within their roles, which ultimately contributes to the overall success of the organization. As a result, the organization can experience improved retention rates and a stronger commitment from its workforce.

Media

Media

Integrations Supported

Amazon Web Services (AWS)

Integrations Supported

Amazon Web Services (AWS)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

All Turtles Corporation

Date Founded

2018

Company Location

United States

Company Website

talktospot.com

Company Facts

Organization Name

LBi Software

Date Founded

1982

Company Location

United States

Company Website

www.lbisoftware.com

Categories and Features

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

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