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What is Spot Intelligence?

Spot Intelligence is a cutting-edge document processing platform that enables businesses to efficiently extract essential data from various documents by utilizing advanced artificial intelligence methods. Our tailored solutions can be customized to address your specific challenges using your unique data sets. We accommodate all document types and provide a dependable, scalable automated system that operates continuously without the need for training or oversight. The time taken to process flagged invoices has been dramatically cut down from four hours to just five minutes each day. By converting your traditional paper-based operations into fully automated systems, you can effectively advance your digital transformation initiatives. This shift also empowers you to rethink and innovate your current processes. As a result, you can achieve greater agility, lower operational costs, and sustain a competitive edge in the market. Leveraging our sophisticated deep learning and natural language processing techniques, we streamline and enhance your workflow, facilitating a smoother transition to automation. Our platform not only simplifies document handling but also opens doors to new opportunities for efficiency and growth.

What is Convergys Analytics?

Our globally diverse team of analysts and consultants is comprised of top-tier experts and the latest data environments at our disposal. In every endeavor, we employ a distinctive methodology to pinpoint and tackle obstacles effectively. We place a premium on obtaining profound insights rather than just basic information, focusing on deliverable outcomes instead of generic suggestions. Expand your analytical viewpoint to reveal the hidden stories within customer data. With our worldwide reach, innovative approaches, and unique platforms, we empower you to identify crucial ideas that translate into significant business advantages. Utilize sophisticated techniques to extract insights from various unstructured data formats, including recordings, surveys, chats, emails, and messages. We lead the industry in leveraging speech analysis to monitor interactions and enhance quality assurance measures. Our analysts harness proprietary software to efficiently uncover valuable taxonomies, sentiments, and insights. It's crucial to rethink how you gather, handle, and interpret customer engagement data. By embracing this shift, we can help you gain a deeper understanding of your customers, the motivations behind their interactions, and how to effectively weave analytics into your strategic decision-making processes for optimal results. This transformation will ultimately lead to more informed strategies and enhanced customer relationships.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$1000 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spot Intelligence

Date Founded

2017

Company Location

United Kingdom

Company Website

www.spotintelligence.com

Company Facts

Organization Name

Convergys

Company Website

www.convergys.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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