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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
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What is SpotOn Teamwork?
Oversee your labor expenses through a centralized interface known as the "Labor Center," which integrates scheduling, time tracking, real-time sales data from your POS system, and comparisons of projected versus actual labor metrics for all your departments and locations. Tips are seamlessly extracted from the POS and can be distributed or pooled according to your established guidelines. SpotOn Teamwork, previously known as Dolce, manages tip pooling efficiently, accommodating various time increments and point weightings, and additionally supports intricate tip waterfall calculations based on percentage tips or sales tip-outs for support roles. You can easily export gratuity information, including credit card tips, auto-gratuities, and cash, directly to your payroll system. This allows you to manage all your locations under a single account, providing options to view data for individual locations or aggregate sales and labor figures across your entire business. Employee management across multiple locations is streamlined, and payroll data can be handled for both single and multiple Employer Identification Numbers (EINs). Staff members have access to their schedules, can track their time, and monitor their tips, while also having the ability to trade or swap shifts and submit requests for availability or time off. Alerts can be received for important updates, and there is a direct line of communication with management, all while employers benefit from the convenience of mobile management capabilities. This holistic approach to labor management not only simplifies operations but also enhances employee engagement and satisfaction.
What is Axial Shift?
Axial Shift customizes the insights from your existing POS system, providing on-the-spot analytics to those who can put it to use, all through an easy-to-navigate app. This data-driven service enables you to thrive in every shift while removing redundant back-office responsibilities. Effortlessly access critical metrics and maintain consistency across all locations. Increase profitability by promoting accountability among your frontline employees with clearly defined, role-specific dashboards. Enhance your coaching capabilities with immediate access to vital information for swift decision-making. Foster employee retention by giving your team access to empowering and motivating data. Equip your staff with the necessary insights without the hassle of cumbersome manual reporting or complicated integrations. As a trailblazing SaaS provider, Axial Shift presents a distinctive platform for restaurant operations and sales performance that focuses on the continuous development of frontline teams by linking real-time performance metrics with sales results, ultimately creating a more effective work environment. This groundbreaking method not only simplifies operations but also boosts team morale and productivity, allowing for a more engaged workforce overall. By prioritizing frontline empowerment, Axial Shift paves the way for a more dynamic and responsive business model.
Integrations Supported
Toast POS
ADP Celergo
ADP DataCloud
ADP Enterprise HR
ADP Global Payroll
ADP Learning Management
ADP Next Gen HCM
ADP Onboarding
ADP Retirement Services
ADP Streamline
Integrations Supported
Toast POS
ADP Celergo
ADP DataCloud
ADP Enterprise HR
ADP Global Payroll
ADP Learning Management
ADP Next Gen HCM
ADP Onboarding
ADP Retirement Services
ADP Streamline
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$75 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SpotOn
Date Founded
2017
Company Location
United States
Company Website
www.dolcesoftware.com
Company Facts
Organization Name
Axial Shift
Company Location
United States
Company Website
axialshift.com
Categories and Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management