Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Kubit Reviews & Ratings
    33 Ratings
    Company Website
  • Quaeris Reviews & Ratings
    6 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,933 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,833 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,986 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,601 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    865 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,352 Ratings
    Company Website
  • Titan Reviews & Ratings
    362 Ratings
    Company Website
  • Exclaimer Reviews & Ratings
    2,263 Ratings
    Company Website

What is Sprig?

Enhance your product experience by transcending basic analytics and swiftly tapping into user insights. Collect essential feedback from specific user demographics by examining their characteristics and interactions with your product. Leverage the all-encompassing Sprig platform to attain a profound understanding of user viewpoints throughout the complete product development process. Capture video snippets of user sessions along with their immediate feedback within the product interface. Take proactive measures to identify and fix pain points in vital user pathways before they evolve into major challenges. Uncover the likes and dislikes of your most active users, along with their recommendations for future enhancements. Additionally, observe behavioral patterns that could lead to user churn and formulate effective strategies to counteract them. By comprehending these aspects, you can craft a more personalized experience that maintains user engagement and satisfaction, ultimately fostering long-term loyalty. In doing so, you will not only enhance user retention but also drive continuous improvement in your product offerings.

What is Clientpulse?

Clientpulse serves as an effective tool for gathering and interpreting user feedback from multiple channels, including app reviews, support inquiries, and survey answers, to identify the underlying causes of user churn, challenges, or overall satisfaction with your offerings. By employing sophisticated clustering methods, it transcends basic summaries to accurately identify and measure the most common themes. Insights derived from this analysis are showcased in an interactive Voice of Customer dashboard, where users can click on any chart to delve into the original discussions that informed each insight. The platform features a dynamic taxonomy that is continuously updated as new trends emerge, allowing your team to engage with relevant categories without the burden of manual classification. Furthermore, the built-in sentiment analysis highlights negative feedback that conventional metrics such as NPS or CSAT might miss, equipping you to tackle issues proactively and boost positive referrals. This all-encompassing strategy not only enhances user retention rates but also cultivates a richer understanding of customer desires and behaviors. Ultimately, Clientpulse serves as a vital resource for businesses aiming to refine their products and align more closely with customer expectations.

Media

Media

Integrations Supported

Amplitude
App Store
CleverX
Figma
Freshdesk
Google Play
Google Sheets
Intercom
LaunchDarkly
Microsoft Excel
Mixpanel
Neyox
Segment
Trustpilot
Typeform
User Interviews
Zendesk

Integrations Supported

Amplitude
App Store
CleverX
Figma
Freshdesk
Google Play
Google Sheets
Intercom
LaunchDarkly
Microsoft Excel
Mixpanel
Neyox
Segment
Trustpilot
Typeform
User Interviews
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$175 per month
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprig

Date Founded

2018

Company Location

United States

Company Website

sprig.com

Company Facts

Organization Name

Clientpulse

Company Location

United States

Company Website

clientpulse.ai/

Categories and Features

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Popular Alternatives

Popular Alternatives

Dovetail Reviews & Ratings

Dovetail

Dovetail Research
Extellio Reviews & Ratings

Extellio

Extellio International AB