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What is Sprinklr?

Introducing a robust platform tailored for every facet of digital customer engagement, specifically crafted to break down barriers within organizations. Every day, countless top-tier companies around the world leverage Sprinklr to seamlessly oversee their marketing, advertising, research, customer support, and consumer interaction across an impressive 23 social media channels, 11 messaging apps, chat, SMS, and email. By moving away from fragmented solutions to a unified platform, organizations can realize numerous benefits, including improved collaboration between teams and channels, along with a holistic view of customers, context, and content to provide enhanced experiences. Furthermore, access to critical market, customer, and competitive insights empowers businesses to take prompt and informed actions. Achieve a precise, real-time grasp of vital brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, instead of depending on mere speculation regarding your brand's equity. This strategic transition not only enhances customer engagement but also nurtures stronger relationships rooted in data-driven decisions. Ultimately, embracing this integrated approach can lead to a more agile and responsive organization in an ever-evolving digital landscape.

What is Brand Networks Iris?

Leverage Sophisticated Optimization Tools: Define your investment strategy, outline various goals, and optimize your social media advertising budgets. Implement Protocols for Enhanced Productivity: Automatically manage promotions, coordinate activities, and set parameters to improve efficiency while ensuring quick responses. Deepen Insight and Drive Expansion: By utilizing cross-platform analysis and customized, automated reporting, you will always stay updated on your marketing initiatives. Our offerings are specifically designed to meet your goals. Explore the tailored solutions we've developed for our partners. Cultivate authentic relationships with your audience and provide your team with the tools they need to become effective brand advocates. These resources are particularly designed to aid organizations in overseeing and growing employee advocacy programs, leveraging the power of brand ambassadors, authentic content, and targeted audience interactions. Tailored for large-scale brands, Creator Communities can effectively assist companies with extensive networks—spanning from hundreds to thousands of locations. The focus on collaboration within these groups not only fosters innovation but also facilitates a more profound connection with targeted consumers, ultimately driving greater brand loyalty.

Media

Media

Integrations Supported

X Ads (Twitter Ads)
Adverity
Aprimo
BL.INK
Bitly
ConfigPay
Instagram
Jive
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Netino
Netomi
Radiance Labs
SAP Store
Salesforce Service Cloud
Shopify
Snapchat
StepFunction
TrendSpottr
X (Twitter)

Integrations Supported

X Ads (Twitter Ads)
Adverity
Aprimo
BL.INK
Bitly
ConfigPay
Instagram
Jive
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Netino
Netomi
Radiance Labs
SAP Store
Salesforce Service Cloud
Shopify
Snapchat
StepFunction
TrendSpottr
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Brand Networks

Company Location

United States

Company Website

www.bn.co

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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