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What is Sprinklr?

Introducing a robust platform tailored for every facet of digital customer engagement, specifically crafted to break down barriers within organizations. Every day, countless top-tier companies around the world leverage Sprinklr to seamlessly oversee their marketing, advertising, research, customer support, and consumer interaction across an impressive 23 social media channels, 11 messaging apps, chat, SMS, and email. By moving away from fragmented solutions to a unified platform, organizations can realize numerous benefits, including improved collaboration between teams and channels, along with a holistic view of customers, context, and content to provide enhanced experiences. Furthermore, access to critical market, customer, and competitive insights empowers businesses to take prompt and informed actions. Achieve a precise, real-time grasp of vital brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, instead of depending on mere speculation regarding your brand's equity. This strategic transition not only enhances customer engagement but also nurtures stronger relationships rooted in data-driven decisions. Ultimately, embracing this integrated approach can lead to a more agile and responsive organization in an ever-evolving digital landscape.

What is Edition Digital?

You can opt for simple digital editions of your printed materials or choose engaging, interactive online magazines instead. To keep your audience captivated, leverage Articles for a steady publishing strategy that encourages repeated visits. Enhance your communication with eye-catching branded content designed to both inform and boost sales through interactive catalogs. Quickly produce visually striking and easily shareable presentations that make a memorable impact. Demonstrate your expertise in a creative way by adding interactive features such as videos, galleries, and animations to your presentations. There's no requirement for coding knowledge to create compelling content; just integrate articles, blogs, social media posts, white papers, reports, eBooks, and videos to have them available online in no time! Design visually appealing interactive content and share your stories with your audience effortlessly, eliminating the need for technical skills and allowing you to concentrate on your imaginative ideas. This approach not only enriches your content but also fosters a more engaging experience for your readers. Ultimately, this allows you to prioritize creativity over technical difficulties, resulting in a more rewarding content creation process.

Media

Media

Integrations Supported

Adverity
BL.INK
ConfigPay
Conversionomics
Google Analytics
HubSpot Marketing Hub
ItsAlive
Jive
Microsoft Dynamics 365 Marketing
Netino
Netomi
Rebrandly
Salesforce Service Cloud
Snapchat
Stackla
StepFunction
TrendSpottr
Uptempo
X (Twitter)
X Ads (Twitter Ads)

Integrations Supported

Adverity
BL.INK
ConfigPay
Conversionomics
Google Analytics
HubSpot Marketing Hub
ItsAlive
Jive
Microsoft Dynamics 365 Marketing
Netino
Netomi
Rebrandly
Salesforce Service Cloud
Snapchat
Stackla
StepFunction
TrendSpottr
Uptempo
X (Twitter)
X Ads (Twitter Ads)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Edition Digital

Date Founded

2009

Company Location

United Kingdom

Company Website

www.editiondigital.com

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Content Creation

Advertising Content Creation
Case Study Creation
Collaboration Tools
Content Calendar
Content Creator Marketplace
Content Curation
Content Planning
Content Topic Research
Create Reports
Marketing Content Creation
Quiz Creation
Sales Content Creation
Template Creation
User-Generated Content
Video Content Creation
Visual Content Creation
Written Content Creation

Publishing and Subscriptions

Advertising Management
Books
Campaign Management
Catalogs
Circulation Management
Content Management
Layout & Design
Magazines
Newsletters
Newspapers

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