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What is Sprinklr?

Introducing a robust platform tailored for every facet of digital customer engagement, specifically crafted to break down barriers within organizations. Every day, countless top-tier companies around the world leverage Sprinklr to seamlessly oversee their marketing, advertising, research, customer support, and consumer interaction across an impressive 23 social media channels, 11 messaging apps, chat, SMS, and email. By moving away from fragmented solutions to a unified platform, organizations can realize numerous benefits, including improved collaboration between teams and channels, along with a holistic view of customers, context, and content to provide enhanced experiences. Furthermore, access to critical market, customer, and competitive insights empowers businesses to take prompt and informed actions. Achieve a precise, real-time grasp of vital brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, instead of depending on mere speculation regarding your brand's equity. This strategic transition not only enhances customer engagement but also nurtures stronger relationships rooted in data-driven decisions. Ultimately, embracing this integrated approach can lead to a more agile and responsive organization in an ever-evolving digital landscape.

What is Narrato WorkSpace?

Streamline your operations by moving away from cumbersome documents, emails, spreadsheets, and generic project management tools in favor of a comprehensive platform designed for efficiency. This singular solution empowers users to brainstorm, strategize, create, collaborate, and share content seamlessly within one environment. Task assignments and organization are simplified using features like folders, calendars, and boards, allowing for a more structured workflow. Automation and bulk actions enhance the speed of content creation, enabling users to generate SEO-rich content briefs in just moments. With the power of AI, users can effortlessly come up with content ideas, outlines, and even full texts, while also receiving valuable suggestions to improve readability, grammar, and overall structure. This unified platform fosters smooth collaboration between in-house teams and freelancers alike, centralizing all communications to significantly enhance the speed and quality of content production. Content marketers, writers, and other stakeholders leverage Narrato to create compelling content and collaborate efficiently, driving growth through effective content marketing and product-led strategies. Agencies can fully integrate their teams on Narrato, linking content creators, managers, and clients through a cohesive workflow that boosts communication and project productivity. This modern approach not only simplifies the content creation journey but also fortifies collaboration, ensuring that every team member stays informed and aligned throughout each phase of the project lifecycle. Ultimately, adopting such an innovative platform can lead to improved project outcomes and a more dynamic work environment.

Media

Media

Integrations Supported

Adverity
Aprimo
Bitly
Bryj
CELUM
Facebook
HubSpot Marketing Hub
InSync.ai
ItsAlive
LinkedIn
MSIGHTS
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Netino
Radiance Labs
Rebrandly
Salesforce Service Cloud
StepFunction
X (Twitter)
X Ads (Twitter Ads)

Integrations Supported

Adverity
Aprimo
Bitly
Bryj
CELUM
Facebook
HubSpot Marketing Hub
InSync.ai
ItsAlive
LinkedIn
MSIGHTS
Microsoft Dynamics 365 Marketing
Microsoft Power BI
Netino
Radiance Labs
Rebrandly
Salesforce Service Cloud
StepFunction
X (Twitter)
X Ads (Twitter Ads)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$8 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprinklr

Date Founded

2009

Company Location

United States

Company Website

www.sprinklr.com

Company Facts

Organization Name

Narrato WorkSpace

Date Founded

2019

Company Location

United States

Company Website

narrato.io

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Content Creation

Advertising Content Creation
Case Study Creation
Collaboration Tools
Content Calendar
Content Creator Marketplace
Content Curation
Content Planning
Content Topic Research
Create Reports
Marketing Content Creation
Quiz Creation
Sales Content Creation
Template Creation
User-Generated Content
Video Content Creation
Visual Content Creation
Written Content Creation

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