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What is Sprinklr?
Introducing a robust platform tailored for every facet of digital customer engagement, specifically crafted to break down barriers within organizations. Every day, countless top-tier companies around the world leverage Sprinklr to seamlessly oversee their marketing, advertising, research, customer support, and consumer interaction across an impressive 23 social media channels, 11 messaging apps, chat, SMS, and email. By moving away from fragmented solutions to a unified platform, organizations can realize numerous benefits, including improved collaboration between teams and channels, along with a holistic view of customers, context, and content to provide enhanced experiences. Furthermore, access to critical market, customer, and competitive insights empowers businesses to take prompt and informed actions. Achieve a precise, real-time grasp of vital brand metrics, such as awareness, product perception, customer loyalty, and overall user satisfaction, instead of depending on mere speculation regarding your brand's equity. This strategic transition not only enhances customer engagement but also nurtures stronger relationships rooted in data-driven decisions. Ultimately, embracing this integrated approach can lead to a more agile and responsive organization in an ever-evolving digital landscape.
What is SocialSignalAI?
Our platform actively observes discussions on Twitter, Reddit, and Hacker News to recognize relevant conversations, reach out to potential clients, and promote your products, ultimately boosting your sales while saving you precious time. By keeping abreast of ongoing conversations about your brand, offerings, and rivals across various channels, you can efficiently interact with your audience using smart, context-aware responses that foster genuine engagement. Moreover, you'll gain deeper insights into the public perception of your brand, aiding you in honing your interaction strategy. With our sophisticated lead generation system, social interactions can be converted into valuable leads, facilitating organic growth in your customer base. Starting a project is quick and straightforward, needing only a two-minute setup to enter your keywords. The bot persistently evaluates posts to identify relevant discussions and provides reply suggestions, allowing you to focus more on what truly counts. In addition, you can seamlessly monitor brand mentions, competitor activities, and industry trends in real-time across multiple platforms. Our AI also suggests relevant keywords to expand your monitoring capabilities and optimize your overall strategy. By leveraging this system, you can ensure you are well-prepared to traverse the dynamic landscape of social media and customer engagement, leading to more effective and successful interactions. This proactive approach not only enhances your marketing efforts but also cultivates a stronger relationship with your audience.
Integrations Supported
X (Twitter)
Aprimo
Automat Conversational Marketing
Bronto Marketing Platform
Bryj
Chattermill
LinkedIn
MSIGHTS
Mailchimp
Netomi
Integrations Supported
X (Twitter)
Aprimo
Automat Conversational Marketing
Bronto Marketing Platform
Bryj
Chattermill
LinkedIn
MSIGHTS
Mailchimp
Netomi
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$12.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sprinklr
Date Founded
2009
Company Location
United States
Company Website
www.sprinklr.com
Company Facts
Organization Name
SocialSignalAI
Company Location
United States
Company Website
socialsignalai.com
Categories and Features
Audience Intelligence
AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Social Media Advertising
Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling