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What is Sprocket Security?

Sprocket collaborates closely with your team to evaluate your assets and perform preliminary assessments. Continuous monitoring for changes ensures that shadow IT is detected and addressed. Following the initial penetration test, your assets will undergo regular monitoring and evaluation in response to emerging threats and modifications. Delve into the strategies that attackers employ to uncover vulnerabilities in your security framework. Partnering with penetration testing experts is an effective strategy to pinpoint and remediate security flaws. By utilizing the same tools as our specialists, you gain insight into how potential hackers perceive your organization. Remain vigilant regarding alterations to your assets or potential threats. Eliminate arbitrary time constraints on security evaluations, as your assets and networks are in a state of perpetual flux, while attackers remain relentless. Enjoy the benefits of unrestricted retesting and readily available attestation reports. Ensure compliance while receiving comprehensive security assessments that deliver actionable recommendations for improvement, empowering your team to strengthen defenses continuously. Understanding the dynamic nature of security is essential for maintaining resilience against evolving threats.

What is Ibbü?

Ibbü, developed by iAdvize, operates as a responsive network of specialists designed to elevate your brand's presence. These enthusiastic advocates genuinely represent your products and services. They possess an innate ability to engage customers, enriching each interaction with a distinctive touch of personalization. Interestingly, a significant number of brands miss out on approximately 70% of potential customer interactions by limiting their availability to conventional business hours, generally from 9 AM to 5 PM. In contrast, ibbü offers round-the-clock access to its experts, ensuring that customers can have a real and engaging online shopping experience at any hour. The specialists are compensated through various plans tailored to your business objectives, whether that involves payments per conversation or per successful transaction following an interaction. No matter the compensation structure, these professionals remain dedicated to providing high-quality service consistently. Ibbü effectively meets the demand for continuous, on-demand customer assistance and support. Partnering with iAdvize makes it easy to kick off a project and select the perfect experts with just a simple click, allowing brands to fully harness their potential for customer engagement effortlessly. This accessibility ensures that brands can maintain a competitive edge in today’s fast-paced market.

Media

Media

Integrations Supported

Google Analytics
Jira Work Management
MITRE ATT&CK
Salesforce
Zendesk

Integrations Supported

Google Analytics
Jira Work Management
MITRE ATT&CK
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sprocket Security

Date Founded

2018

Company Location

United States

Company Website

www.sprocketsecurity.com

Company Facts

Organization Name

iAdvize

Date Founded

2010

Company Location

France

Company Website

www.iadvize.com/en/ibbu/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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