SpyGlass vs. Risk Manager

Office Ally's Service Center is relied upon by over 80,000 healthcare practitioners and service organizations to effectively manage their revenue cycles. The platform offers functionality for verifying patient eligibility and benefits, as well as the ability to submit, amend, and monitor claims statuses online while also facilitating the reception of remittance advice. By supporting standard ANSI formats, data entry, and pipe-delimited formats, Service Center significantly enhances administrative efficiency and optimizes workflows for healthcare providers. Furthermore, this comprehensive tool empowers organizations to focus more on patient care by reducing the time spent on administrative duties.

RXNT has spent over 25 years building cloud-based healthcare software designed for ambulatory practices and medical organizations of all sizes and specialties. Our innovative, AI-powered, and data-backed software solutions help practices grow, improve clinical efficiency, and streamline business operations—whether you're a solo provider, large healthcare organization, or billing services company. With over 60,000 medical professionals across all 50 U.S. states relying on RXNT, our fully-integrated, ONC-certified software system includes Electronic Health Records (EHR), Physician Practice Management (PPMS), Medical Billing and Revenue Cycle Management (RCM), E-Prescribing (eRx), Scheduling, Patient Portal, mobile applications, and more. Every product works seamlessly as one system or can be used standalone, giving you flexibility to choose what works best for your practice. Our SaaS-based Full Suite software solution integrates every area of RXNT through a secure, centralized database, enabling real-time data flow across clinical and administrative functions. Whether you're modernizing your medical practice or scaling your healthcare business, RXNT delivers all-in-one technology to help you succeed. So far, users have transmitted over 125 million prescriptions and processed more than $7 billion in insurance claims. Built for usability and accessibility, RXNT’s cloud-based software is available 24/7 from any device and includes mobile apps for iOS and Android. Simple, transparent pricing means no hidden fees, and every plan includes free implementation & training periods, data migration, storage, software updates, and U.S.-based customer service.

ActiveBatch, developed by Redwood, serves as a comprehensive workload automation platform that effectively integrates and automates operations across essential systems such as Informatica, SAP, Oracle, and Microsoft. With features like a low-code Super REST API adapter, an intuitive drag-and-drop workflow designer, and over 100 pre-built job steps and connectors, it is suitable for on-premises, cloud, or hybrid environments. Users can easily oversee their processes and gain insights through real-time monitoring and tailored alerts sent via email or SMS, ensuring that service level agreements (SLAs) are consistently met. The platform offers exceptional scalability through Managed Smart Queues, which optimize resource allocation for high-volume workloads while minimizing overall process completion times. ActiveBatch is certified with ISO 27001 and SOC 2, Type II, employs encrypted connections, and is subject to regular evaluations by third-party testers. Additionally, users enjoy the advantages of continuous updates alongside dedicated support from our Customer Success team, who provide 24/7 assistance and on-demand training, thereby facilitating their journey to success and operational excellence. With such robust features and support, ActiveBatch significantly empowers organizations to enhance their automation capabilities.

JAMS functions as an all-encompassing tool for automating workloads and scheduling jobs, crucial for managing workflows that drive business operations. This robust software is adept at automating a wide range of IT tasks, from simple batch jobs to complex workflows that span different platforms and incorporate scripts. By integrating seamlessly with various enterprise technologies, JAMS facilitates the efficient execution of jobs without human intervention, prioritizing resource allocation to ensure tasks are performed in a predetermined sequence, at scheduled times, or triggered by specific events. The centralized console offered by JAMS enables users to easily define, manage, and monitor vital batch processes. Whether handling basic command line executions or coordinating intricate multi-step operations involving ERPs, databases, and business intelligence applications, JAMS is tailored to meet the scheduling needs of organizations. Furthermore, the software enhances the migration of tasks from platforms such as Windows Task Scheduler, SQL Agent, or Cron by providing built-in conversion tools, ensuring a smooth transition with minimal disruption. Ultimately, JAMS plays a pivotal role in helping businesses streamline their job scheduling processes, thereby improving overall operational efficiency and effectiveness. By adopting JAMS, organizations can focus more on strategic initiatives while relying on automated processes to handle routine tasks.

AdvancedMD is the all-in-one cloud-based medical office software trusted by thousands of independent practices to run smarter, faster, and more profitably. It unifies practice management, EHR, and patient engagement into a single seamless platform — eliminating the inefficiencies of disconnected systems. The AI Clinical Assistant is at the core of the modern AdvancedMD experience. It powers ambient listening and auto-transcription, capturing patient conversations and turning them into structured chart documentation in moments — reducing note-writing from 15 minutes to seconds. AI-generated chart action items, pre-visit summaries, and insurance card capture further eliminate manual data entry, so your staff spends less time on paperwork and more time with patients. AI Narrative Insights continuously analyzes practice performance data, surfacing trends and opportunities you can act on directly from your dashboard. On the financial side, AdvancedMD strengthens your bottom line with robust revenue cycle management, a multi-clearinghouse model including a Waystar partnership for cleaner claims, and computer-assisted coding to maximize reimbursement. The result: faster payments, fewer denials, and healthier cash flow. Built on secure AWS infrastructure with Password Breach Detection, AdvancedMD keeps your practice protected and compliant — accessible from any device, anywhere, anytime. Whether you're a solo provider or a growing multi-specialty group, AdvancedMD scales with you — delivering an intelligent, unified experience that lets you focus on what matters most: your patients. The future of independent practice isn't just surviving — it's thriving. AdvancedMD gives you the technology to do both, without the complexity.

ESET Protect Advanced delivers a robust cybersecurity solution tailored for organizations of various sizes. This platform provides cutting-edge endpoint security to combat ransomware and zero-day vulnerabilities effectively. It features full disk encryption to uphold legal standards and safeguard data integrity. The solution employs adaptive scanning, cloud sandboxing, and behavioral analysis to defend against emerging cloud-based threats proactively. Additionally, mobile threat protection encompasses anti-malware and anti-theft measures for both Android and iOS devices. Beyond this, it includes cloud application security, mail server protection, vulnerability assessment, patch management, and comprehensive cloud app safeguards. Enhancements such as multi-factor authentication and extended detection and response (XDR) bolster threat detection and response capabilities. The system offers a unified remote management interface that allows for seamless visibility into threats and user activities. Furthermore, it provides in-depth reporting and tailored notifications to keep users informed of potential risks and system status. This holistic approach ensures that businesses can maintain a strong security posture in an increasingly complex digital landscape.

Athena Security delivers an industry-leading, AI-powered concealed weapons detection system and entryway security platform for hospitals, K–12 schools, casinos, places of worship, government buildings, and other high-traffic environments where speed, accuracy, and safety are critical. The Apollo 500 concealed weapons detection system enables seamless walk-through screening, using advanced AI to accurately distinguish real threats such as firearms and knives from everyday items like phones and keys—maximizing throughput while reducing false alarms. Athena’s AI-powered baggage X-ray scanner modernizes screening with Apple iPad-based control, replacing legacy consoles with an intuitive interface that improves usability, reduces training time, enables remote operation, and enhances threat detection through automated identification of suspicious items. Athena’s Hospital Visitor Management System delivers deeper intelligence than traditional systems, including visitor history, prior incidents, and person-of-interest alerts—empowering faster, more informed decisions. Integration with EPIC strengthens healthcare workflows while maintaining high security standards. First-of-its-kind innovations include the Ambulance Bay Weapons Detection System (AB-WDS) purpose built for hopsitals for screening stretcher patients and a secondary screening solution for feet and bags, reducing human error in courthouses and government facilities. Built for compliance and real-world deployment across U.S. regions, Athena aligns with DHS best practices and evolving state regulations, including healthcare security mandates AB2975. Telepresence and AR alert glasses provide real-time operational support, while all systems unify into one platform for centralized monitoring, analytics, and enterprise reporting.

RunMyJobs by Redwood stands out as the only one that is SAP Endorsed and included in the SAP with RISE reference architecture. As the leading SAP-certified SaaS workload automation platform, enabling organizations to seamlessly automate their entire IT processes and integrate complex workflows across any application, system, or environment without restrictions while ensuring high availability as they grow. Recognized as the top choice for SAP customers, it offers effortless integration with S/4HANA, BTP, RISE, ECC, and additional platforms, all while preserving a clean core architecture. Teams are empowered through a user-friendly low-code editor and an extensive library of templates, facilitating smooth integration with both current and emerging technology stacks. Users can monitor their processes in real-time, benefiting from predictive SLA management and receiving timely notifications via email or SMS regarding any performance issues or delays that may arise. The Redwood team is committed to providing round-the-clock global support with industry-leading SLAs and rapid response times of just 15 minutes, alongside a well-established migration strategy that guarantees uninterrupted operations, including team training and on-demand learning resources to ensure success. Furthermore, Redwood's dedication to customer satisfaction ensures that businesses can focus on innovation while relying on robust support and automation solutions.

Macaw AMS serves as a robust platform for selling insurance, utilized by brokers, MGAs, MGUs, Program Managers, and Lloyds Coverholders to streamline their business processes effectively. Designed with a focus on customer needs, it encompasses functionalities for CRM, Sales, and Underwriting, providing customers, producers, and service providers with access to user-friendly self-service portals. Additionally, Macaw AMS includes integrated Document Management and Task Management features, along with adaptors for seamless services such as eSignature, Payments, OFAC checks, and Mass Emailing, utilizing third-party solutions. The data analytics capabilities of Macaw AMS deliver advanced data visualization through predefined dashboards, enabling users to upload datasets and explore dynamic charts that offer insightful, multi-dimensional perspectives. With interactive, real-time visualizations, users can identify trends and derive insights that promote well-informed decision-making. Hosted on a secure cloud infrastructure, Macaw AMS is built on a relational database, with its primary Java-based components crafted in Java, allowing for efficient processing of 500-1000 policies daily at peak performance. As a notable benefit, Macaw AMS aims to decrease the per-policy costs by 30%, making it an attractive choice for insurance professionals looking to optimize operations. Ultimately, its comprehensive features and cost-saving potential position Macaw AMS as a transformative solution in the insurance industry.

Meet Healthee—your intelligent healthcare navigation platform. Healthee takes the guesswork out of healthcare by transforming complex benefits into clear, personalized answers—instantly. Employees can seamlessly navigate their existing health plans with on-demand guidance for every healthcare and benefits question, whenever they need it. At the center of the experience is Zoe, Healthee’s AI-powered Personal Health Assistant. Zoe delivers tailored, easy-to-understand insights about coverage, costs, and care options—helping employees make smarter healthcare decisions that reduce unnecessary spend and improve outcomes. No more confusing benefits documents. No more long wait times to speak with a healthcare representative. With Healthee, everything employees need to understand and use their benefits is available in one intuitive, mobile-first experience. Smarter Decisions During Open Enrollment Healthee simplifies open enrollment with side-by-side plan comparison tools that help employees choose the right plan based on their needs, usage, and expected costs. By guiding employees to better-fit plans, Healthee reduces over-insurance, minimizes surprise expenses, and drives meaningful cost savings for both employees and employers. Built for HR - and the CFO Healthee’s AI-driven benefits administration technology delivers fast, accurate responses to employee questions, significantly reducing HR workload while boosting benefits utilization and employee satisfaction. For finance leaders, Healthee goes beyond engagement. Claims analytics and insights provide visibility into healthcare spend, utilization trends, and cost drivers - empowering CFOs and benefits leaders to identify savings opportunities, optimize plan design, and make data-backed decisions to control rising healthcare costs. The result: -Lower healthcare spend. -More confident employees. -A smarter, more cost-effective benefits strategy—powered by Zoe AI for benefits managers.