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What is Square Loyalty?

Easily register and motivate your customers using your POS system or Square Online without needing any additional software or hardware. With plans starting at just $45 per month, pricing is determined by the number of loyalty visits each location receives. Businesses that utilize Square Loyalty have seen an impressive 26% increase in how often customers visit. You can easily track the points and reward histories of returning customers, allowing for a more personalized approach to customer engagement through your loyalty initiative. The Square Dashboard offers valuable insights into various metrics, including the total number of loyalty customers, the distribution of loyalty rewards, and helps you identify your most loyal patrons. Moreover, you can evaluate and contrast spending and visitation trends between loyalty and non-loyalty customers. Customers will receive automatic text alerts every time they earn points or rewards, keeping them well-informed and engaged with your business. You can conveniently reward customers either at the point of sale or during online purchases by simply entering their phone number, which enhances their shopping experience. This simplified method not only provides advantages to customers but also cultivates a deeper relationship between them and your brand, ultimately contributing to long-term loyalty and growth. The integration of such features can transform customer interactions into a more enjoyable and rewarding experience.

What is Ekoma?

Ekoma enables you to boost your sales and nurture your community through effective loyalty, referral, and VIP initiatives powered by an advanced Incentive Marketing Platform. Customers who regularly return for purchases are shown to refer 50% more potential buyers, with those referrals being four times more likely to complete a purchase, thanks to the trust established in your brand. Additionally, referred customers tend to display greater loyalty, as evidenced by a higher Net Promoter Score (NPS), spend more (as reflected in enhanced Lifetime Value (LTV) and Average Order Value (AOV)), and are inclined to bring in further referrals. By concentrating your marketing strategies on your current customers, you can effectively engage those who are more likely to make future purchases. Encourage repeat business by offering points and incentives both before and after their transactions, motivating them to come back and redeem those rewards. Ekoma features two interconnected modules aimed at cultivating a rewarding customer experience focused on loyalty and advocacy, ensuring that your brand remains prosperous over time. This comprehensive strategy not only reinforces customer connections but also improves your brand's image in the competitive landscape of the market. Ultimately, by creating a cycle of loyalty and advocacy, you lay the groundwork for sustained growth and success.

Media

Media

Integrations Supported

Craver
DataLakeHouse.io
Orda
PoppinPay
Shopify
Surge Social
WooCommerce

Integrations Supported

Craver
DataLakeHouse.io
Orda
PoppinPay
Shopify
Surge Social
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$45 per month
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Block

Date Founded

2009

Company Location

United States

Company Website

squareup.com/us/en/software/loyalty

Company Facts

Organization Name

Ekoma

Company Location

United States

Company Website

ekoma.io

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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