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What is StarCompliance?

StarCompliance (Star) is the world’s leading provider of employee and firm compliance technology, trusted by millions in 114 countries for more than 25 years. With regulatory scrutiny rising and annual fines for market abuse reaching billions, Star helps organizations manage conflicts of interest, reduce personal liability, and protect employees and reputations. The StarCompliance Enterprise platform provides complete compliance coverage, monitoring employee trading, securities, digital assets, gifts, hospitality, outside business activities, and political donations. It also supports incident management, MNPI oversight, and accountability regime compliance across multiple regions. With configurable workflows, powerful analytics, and customizable dashboards, compliance teams gain actionable intelligence and a holistic view of risk. Its cloud-ready, scalable architecture integrates with Snowflake and other platforms to combine compliance and business data for a 360-degree perspective. Security features include multi-layered access controls aligned by region, role, or department. Global-ready features, including multi-language and multi-currency support, allow firms to standardize compliance while adapting locally. Combined with in-app guidance, Star University, events, and client support, StarCompliance empowers organizations to foster cultures of accountability, transparency, and sustainable compliance.

What is Cognitive View?

A system is established to oversee conduct-related risks in real-time, promoting positive behaviors and improving the organizational atmosphere. This system is instrumental in managing customer interactions and effectively tackling issues such as churn and complaints. By automating compliance and implementing quality control measures, it brings to light areas where compliance is lacking and where knowledge may be insufficient. The Cognitive View feature plays a crucial role by capturing, securing, and transcribing audio from both new and existing communication channels, thus creating a neatly organized dataset of recorded conversations. Analyzing these conversations yields valuable insights into customer satisfaction and agent demeanor, allowing organizations to assess whether agents are courteous and empathetic. Furthermore, it evaluates emotional responses through conversational data, empowering businesses to scale their responses to customers effectively. This diligent monitoring of customer service interactions ensures that organizations can promptly and appropriately address customer needs, thereby enhancing overall service quality. In addition to these benefits, the system fosters a deeper understanding of customer sentiments and agent behaviors, ultimately contributing to a more effective and strategic approach to service delivery. By implementing such a comprehensive system, organizations can achieve continuous improvement and adapt to the evolving landscape of customer service.

Media

Media

Integrations Supported

AC Policy Manager
LSEG Risk Intelligence
Moody's Analytics
Nasdaq eVestment
S&P Capital IQ Desktop
Snowflake
ThoughtSpot

Integrations Supported

AC Policy Manager
LSEG Risk Intelligence
Moody's Analytics
Nasdaq eVestment
S&P Capital IQ Desktop
Snowflake
ThoughtSpot

API Availability

Has API

API Availability

Has API

Pricing Information

StarCompliance has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact StarCompliance to obtain current pricing.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

StarCompliance

Date Founded

1999

Company Location

United States

Company Website

www.starcompliance.com

Company Facts

Organization Name

Cognitive View

Date Founded

2018

Company Location

Australia

Company Website

cognitiveview.com

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Categories and Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

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