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What is Starfish?

The Starfish platform delivers essential insights into student data, enabling campuses to proactively support their students. By removing unnecessary hurdles and complexities, Starfish effectively modernizes educational institutions. Our strategy streamlines and unifies student intervention processes, fostering a robust relationship between campuses and their students, which ensures prompt intervention and effective management of student cohorts throughout their educational experiences. With our cutting-edge technology and services, institutions are better equipped to assist their students, expand their support initiatives, and assess completion rates. Moreover, it facilitates the identification, tracking, and engagement of students with personalized resources tailored to their individual needs while evaluating the institution's ability to provide adequate support. By connecting institutional strategies with actionable methods for student success, schools can generate reports that promote proactive advising, enabling faculty and staff to comprehend and respond to student needs, thereby cultivating a more nurturing educational atmosphere. In conclusion, Starfish transforms how educational institutions approach student achievement, establishing itself as an indispensable resource in today's higher education landscape, ultimately enhancing the educational experience for all involved.

What is Salesforce Agentforce Education?

Agentforce Education is Salesforce’s AI-first education platform that brings together CRM functionality and next-generation student information system capabilities. Previously known as Education Cloud, it provides a unified foundation for managing the entire constituent journey. From recruitment and admissions to academic operations and alumni advancement, the platform connects every department with shared data and workflows. AI-powered agents deliver 24/7 support for prospective students, advisors, and fundraisers. Recruitment teams can automate personalized outreach and application support. Academic operations gain intelligent tools for course search, catalog management, and registration planning. Student success teams benefit from holistic advising summaries, predictive insights, and automated next steps. Advancement professionals can conduct philanthropic research and manage donor relationships more efficiently. Real-time analytics enable institutions to anticipate trends and respond proactively. The platform integrates seamlessly with Data 360, MuleSoft, Marketing Cloud, Slack, and Tableau for expanded functionality. Its flexible, configurable architecture supports diverse education models and lifelong learning initiatives. Agentforce Education enables institutions to create connected, data-driven experiences that improve engagement, retention, and institutional impact.

Media

Media

Integrations Supported

AWS Marketplace
WEKA

Integrations Supported

Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Informatica MDM
Inspire Planner
PatronManager CRM
Salesforce
TargetX CRM
Wufoo
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$36 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

EAB

Date Founded

2007

Company Location

United States

Company Website

eab.com/products/starfish/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/education/cloud/

Categories and Features

Academic Advising

Not specified

Appointment Scheduling

Calendar Sync
Client Database
Mobile Access
Online Booking
Online Payments
Room Booking Management

Scheduling

Alerts/Notifications
Calendar Management
Group Scheduling
Multi-Location
Real-time Scheduling
Room Booking Management

Categories and Features

Academic Advising

Not specified

Admissions and Enrollment

Application Management
Candidate Management
Financial Aid Management

Alumni Management

Fundraising Management
Mailing List Management
Member Portal
Membership Management

Higher Education

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Student Information / Records
Student Portal

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