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What is Edge?

Boost the growth of your business by adopting employee incentive programs that highlight positive Google reviews, encourage friendly competition among team members, and effectively tackle customer feedback. By integrating our 75+ ready-to-use POS solutions, you can effortlessly manage these incentives along with customer reviews, automating the Google review process for a more streamlined approach. Revamp your staff competitions with rewards that not only drive an increase in Google review mentions but also support services that promote business growth and inspire your workforce. Develop a strong local customer community through authentic Google reviews, which not only foster repeat business but also provide critical insights into your top sales performers, helping to cultivate a loyal customer base. Elevate employee engagement by recognizing and rewarding your frontline team, which will motivate them to provide exceptional service through flexible incentives that bolster their confidence and enhance morale. Moreover, utilize analytics to retain your top talent by pinpointing those who shine in customer service, ultimately creating a vibrant and successful workplace. As a result of these strategies, you'll nurture an exemplary culture that benefits both your employees and your clientele significantly. In doing so, your business will not only thrive but also establish a reputation for excellence in both service and employee satisfaction.

What is RepuClinic?

RepuClinicâ„¢ is an innovative tool specifically crafted for managing reviews aimed at local service providers. It integrates effortlessly with various scheduling or CRM systems to send personalized review requests through SMS and email right after a job is completed. To capture every possible review, it includes automated follow-up reminders for customers who have not yet responded, thereby optimizing the collection process. Importantly, every client is encouraged to leave feedback, irrespective of their satisfaction levels, ensuring compliance with Google's review standards. Users can monitor reviews from over 40 platforms such as Google, Yelp, Facebook, HomeAdvisor, and Angi through a single, user-friendly dashboard that provides real-time alerts for new feedback. The system also generates AI-driven response templates for each review, allowing for automatic publication or manual approval beforehand. RepuClinicâ„¢ serves a diverse array of over 45 trade sectors, including HVAC, roofing, plumbing, electrical, landscaping, pest control, cleaning services, medical spas, and more. Users can enjoy a complimentary 90-day trial that requires no credit card information, while the Premium Plan is available for $197 per month. This holistic method not only simplifies the review management process but also significantly improves the reputation management efforts of local businesses. Ultimately, RepuClinicâ„¢ empowers service providers to foster positive relationships with their clients through effective feedback management.

Media

Media

Integrations Supported

Autosoft
CDK Global
CenterEdge Advantage
ClubReady
Commerce7
Ecwid
Google Business Profile
Google Cloud Platform
Kickserv
Meevo
Mindbody
ShapeNet
Shopify
Shopmonkey
Square POS
WooCommerce
WorkWave PestPac

Integrations Supported

Autosoft
CDK Global
CenterEdge Advantage
ClubReady
Commerce7
Ecwid
Google Business Profile
Google Cloud Platform
Kickserv
Meevo
Mindbody
ShapeNet
Shopify
Shopmonkey
Square POS
WooCommerce
WorkWave PestPac

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$197/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Edge

Company Location

United States

Company Website

www.startedge.com

Company Facts

Organization Name

Donskee Technology Solutions

Date Founded

2012

Company Location

United States

Company Website

www.repuclinic.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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