Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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QEvalManual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.
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StatTrak for Baseball & Softball is an all-encompassing statistics application that boasts a wealth of features while being easy to navigate. It enables users to track and analyze over 100 different statistics related to batting, pitching, and fielding, making it an ideal choice for keeping records for teams and leagues. Within minutes, users can create detailed stat reports by simply entering team rosters, logging game details, and recording player performances from their scorebooks, as the software automatically computes the statistics for ease of use. Since 1989, All-Pro Software has been committed to producing high-quality Sports Statistics and Scheduling Software, with a strong emphasis on user-friendly design. By utilizing our intuitive baseball software, you can significantly enhance your team's performance through detailed statistical analysis. Not only can you record games on paper, but you can also swiftly generate reports to disseminate statistics via your FREE website. For additional information about our baseball software, click here. StatTrak for Baseball is designed to cater to all skill levels in baseball and softball, making it an essential resource for both players and coaches. Furthermore, the software's adaptability ensures it can meet various team requirements, solidifying its place as a preferred choice for sports statistics across different contexts. Ultimately, StatTrak serves as an indispensable tool for those aiming to improve their game through data-driven insights.
What is DakStats Baseball?
DakStats Baseball statistics software stands out as a premier solution for tracking game, seasonal, and career statistics at various levels, ranging from high school teams to major professional leagues. This software seamlessly records statistics for both baseball and softball, earning its reputation as a preferred option in many MLB venues. Users can conveniently download a free version of the software, and the accompanying Quick Start Guides help streamline the process of monitoring baseball statistics. Whether you choose to input live play-by-play statistics during games or prefer the box entry mode for manually compiled stats, DakStats supports both methods effectively. It enables users to create detailed reports for games, seasons, and careers in HTML format, which can be easily shared via email or posted online. Moreover, the software allows for statistics entry via mouse or keyboard shortcuts, catering to user preferences. You also have the option to import and export rosters, games, and statistics for collaboration with fellow DakStats users or to transfer data from other popular statistics programs. DakStats further facilitates the tracking of conference and league statistics, and with a Web-Sync subscription, users can share their stats online, reaching a broader audience. This functionality not only enhances a team's visibility but also fosters greater engagement with fans, making DakStats an invaluable tool for any baseball or softball organization. In an era where data-driven decision-making is key, having such a robust platform to manage statistics can significantly impact a team's performance and fan interaction.
Integrations Supported
Tripleplay
API Availability
Has API
API Availability
Has API
Pricing Information
$69.95 one-time fee
Free Trial Offered?
Free Version
Pricing Information
$250.00/one-time
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
All-Pro Software
Date Founded
1989
Company Location
United States
Company Website
www.allprosoftware.com
Company Facts
Organization Name
Daktronics
Company Website
www.daktronics.com/en-us/products/software-and-controllers/sport-software/dakstats-sports-software/baseball
Categories and Features
Statistical Analysis
Analytics
Association Discovery
Compliance Tracking
File Management
File Storage
Forecasting
Multivariate Analysis
Regression Analysis
Statistical Process Control
Statistical Simulation
Survival Analysis
Time Series
Visualization
Categories and Features
Statistical Analysis
Analytics
Association Discovery
Compliance Tracking
File Management
File Storage
Forecasting
Multivariate Analysis
Regression Analysis
Statistical Process Control
Statistical Simulation
Survival Analysis
Time Series
Visualization