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What is StatusRay?

StatusRay is a robust and intuitive status page solution that helps businesses maintain clear and transparent communication with their users during outages or service interruptions. The platform enables you to create beautiful, fully customizable status pages complete with your branding, custom domains, and white-label options to deliver a seamless customer experience. Its intelligent notification system supports multiple channels like email, SMS, Slack, and Microsoft Teams, allowing you to set granular alert rules tailored to severity levels and affected components. StatusRay’s comprehensive monitoring includes uptime checks, SSL certificate monitoring, keyword tracking, and API endpoint surveillance from various global points, ensuring early detection and proactive communication. Security is paramount, with enterprise features such as SSO authentication, password protection, IP restrictions, and private status pages for sensitive services. The platform simplifies incident management by reducing repetitive customer inquiries by up to 90%, saving valuable team hours. Users appreciate the quick setup—most teams go live within five minutes—and the flexibility to migrate from other providers with free assistance. StatusRay’s analytics tools, coming soon, will further empower teams to track uptime trends and response times for continuous improvement. The platform is ideal for startups, SaaS companies, and enterprises that want to build trust through transparency and proactive communication. With free and scalable paid plans, StatusRay supports businesses at every stage aiming to streamline incident communications.

What is Site24x7 StatusIQ?

StatusIQ serves as a robust platform for managing status and incident communications, enabling real-time engagement with customers through status pages, emails, and SMS notifications. In addition to displaying the uptime of IT resources, it effectively informs users about scheduled maintenance and unexpected incidents. While downtime is a reality that every service encounters, it is crucial to prevent the negative impacts of lost support resources and subpar user experiences. With Site24x7 StatusIQ, informing customers about service interruptions, routine maintenance, and current operational statuses becomes seamless and efficient. Taking a proactive approach is essential when a service issue arises, as reliable communication channels that deliver timely updates can help reduce the influx of support tickets and ensure that internal teams remain in the loop. This approach transforms potential downtime into a chance to enhance customer satisfaction. It is important to communicate clearly and consistently, promptly acknowledging issues and updating the status page to keep everyone informed. By prioritizing transparent communication, organizations can not only manage crises more effectively but also foster trust and loyalty with their users.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$16/month
Free Trial Offered?
Free Version

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

StatusRay

Date Founded

2025

Company Location

Portugal

Company Website

statusray.com

Company Facts

Organization Name

ManageEngine

Date Founded

2006

Company Location

India

Company Website

www.site24x7.com/statusiq/

Categories and Features

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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