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What is Stormly?

Learning that a customer is unhappy with your product can be quite discouraging, especially when the exact problem is not clear. One effective approach to tackle this issue is by using Stormly’s User Journey Template, which helps in identifying points at which users lose interest in your product or application. It is crucial to understand which components facilitate the highest conversions, whether they are webshop items, blog articles, videos, or other types of content. The moment users realize they are gaining real value from your app or website is referred to as the "aha-moment." By recognizing this pivotal moment, you can significantly improve the onboarding process, which in turn enhances user retention and conversion rates. Understanding the behaviors that lead to better retention and conversion is essential, as this knowledge plays a key role in crafting an engaging product. Your goal should be to identify the precise moment when users realize the distinct benefits of your app or website, often termed the "aha-moment." Once this is identified, you can optimize your app's onboarding strategy, ensuring that more users engage actively and find value in what you provide. By applying these insights, you not only increase user satisfaction but also pave the way for greater overall success in your business endeavors. This holistic approach ultimately transforms user experiences and fosters long-term loyalty.

What is Smartlook?

Smartlook is a mobile analytics platform designed to help websites and applications uncover the reasons behind user behaviors, benefiting more than 300,000 businesses across various sectors. By eliminating uncertainty, it provides concrete, actionable insights into user actions. This innovative solution delivers a detailed understanding of user interactions at a granular level. With its continuous visitor recordings, Smartlook enables you to monitor every individual navigating your site or app. Its automatic event tracking feature allows for the observation of specific actions taken by visitors, while conversion funnels help analyze conversion rates and identify the causes of user attrition. Additionally, its heatmaps offer extensive data regarding how users click, scroll, and hover throughout your web pages. In 2019, Smartlook received recognition as one of the Top 100 Software Products in the G2 Crowd Awards, underscoring its value in the market. Notable clients include O2, Miele, and Hyundai, demonstrating its appeal to a diverse range of industries. Furthermore, the platform is capable of recording gameplay from Unity-engine games, expanding its utility in the gaming sector. This versatility makes Smartlook a comprehensive tool for understanding user engagement across multiple platforms.

Media

Media

Integrations Supported

Shopify
JSON
JavaScript
Magento
Microsoft Excel
React
Segment EDI Platform

Integrations Supported

Shopify
Axis LMS
Google Analytics
Intercom
Jimdo
Kameleoon
Mixpanel
Nekton.ai
Piwik PRO
Product Fruits
Quickwork
Unbounce
WordPress
Zendesk

API Availability

Has API

API Availability

Pricing Information

$199 per month
Free Version
Free Trial Offered?

Pricing Information

$39 per month
Free package: 1,500 sessions/month
Startup package: $39/month for 5,000 sessions/month
Business package: $95/month for 15,000 sessions/month
Ultimate package: contact Smartlook for more pricing information
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Stormly

Company Location

Netherlands

Company Website

www.stormly.com

Company Facts

Organization Name

Smartlook

Date Founded

2016

Company Location

Czech Republic

Company Website

www.smartlook.com/

Categories and Features

Content Analytics

Not specified

Digital Analytics

Not specified

Web Analytics

Not specified

Categories and Features

AB Testing

Funnel Analysis
Heatmaps

Customer Experience

Not specified

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Element Analytics
Website Analytics

Marketing Analytics

Channel Attribution
Dashboard
Performance Metrics
Website Analytics

Mobile App Analytics

Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking

Predictive Analytics

Modeling & Simulation

Product Analytics

Attribution
Automatic Data Capture
Customer Feedback Collection
Customer Journey Analytics
Data Export
Data History Retention
Real-Time Data Analysis
Touchpoint Analytics

Session Replay

Heatmaps
Mouse Tracking
Session Recording
User Experience Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Web Analytics

Conversion Tracking
Goal Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

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