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What is StoryPulse?

StoryPulse is an intuitive customer engagement tool that integrates seamlessly with your CRM system, allowing sales professionals to communicate with clients effectively while sharing content and conducting surveys. The platform simplifies the process of gathering customer data, which can be leveraged for analytics and targeted segmentation strategies, ensuring organizations can connect with their desired audiences successfully. By encouraging the collection of both qualitative and quantitative feedback, businesses can uncover essential insights into customer preferences and behaviors. Additionally, StoryPulse provides users with customization options, enabling them to modify content either directly or via module settings, which offers significant flexibility in both design and presentation. This empowers organizations to tailor their approach to customer interactions and enhance engagement strategies. Ultimately, StoryPulse not only improves client satisfaction but also revolutionizes how businesses engage with their customers, fostering an environment conducive to informed and strategic decision-making. This capacity for transformation positions organizations to thrive in an increasingly competitive marketplace.

What is Hyphen?

Hyphen functions as a dynamic platform that operates in real-time to collect employee feedback and enhance engagement, offering crucial insights through the gathering of both qualitative and quantitative data using tools like engagement surveys, pulse polls, and discussions led by employees. Its sophisticated analytics features enable leaders, managers, and HR professionals to identify specific areas of concern and craft targeted initiatives by taking into account employee suggestions, questions, viewpoints, and creative ideas. By implementing Hyphen, organizations can not only set clear objectives but also monitor issues effectively, which ultimately boosts employee engagement and cultivates strong, lasting relationships between employers and their staff. Moreover, the platform promotes a culture of transparent communication, ensuring that every individual’s opinion within the organization is acknowledged and appreciated. This inclusive approach helps create a more cohesive and motivated workforce, leading to enhanced overall performance.

Media

Media

Integrations Supported

Slack
Speakap

Integrations Supported

Slack
Speakap

API Availability

Has API

API Availability

Has API

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Pricing Information

$1.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PlayClay

Company Website

storypulse.com

Company Facts

Organization Name

Hyphen

Date Founded

2015

Company Location

United States

Company Website

www.gethyphen.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

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