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What is StoryPulse?

StoryPulse is an intuitive customer engagement tool that integrates seamlessly with your CRM system, allowing sales professionals to communicate with clients effectively while sharing content and conducting surveys. The platform simplifies the process of gathering customer data, which can be leveraged for analytics and targeted segmentation strategies, ensuring organizations can connect with their desired audiences successfully. By encouraging the collection of both qualitative and quantitative feedback, businesses can uncover essential insights into customer preferences and behaviors. Additionally, StoryPulse provides users with customization options, enabling them to modify content either directly or via module settings, which offers significant flexibility in both design and presentation. This empowers organizations to tailor their approach to customer interactions and enhance engagement strategies. Ultimately, StoryPulse not only improves client satisfaction but also revolutionizes how businesses engage with their customers, fostering an environment conducive to informed and strategic decision-making. This capacity for transformation positions organizations to thrive in an increasingly competitive marketplace.

What is Records Disposition Approval Module ?

The Records Disposition Approval Module is an essential tool designed to enhance the management of records within the OpenText Content Suite. Specifically tailored for users of the OpenText Content Server, this feature ensures that the record approval process is both efficient and streamlined. Developed with input from users, RDA aims to make the sign-off workflow simpler and to reduce the time required for record managers to handle approvals. It allows approvers to easily access all relevant metadata for each record, which aids in making quick decisions. Furthermore, RDA includes a variety of filters and facets that enable users to effortlessly sort through groups of records, making batch approvals or rejections a straightforward task. For those who may have questions regarding certain records, the module offers a convenient option to request additional feedback for clarification. Users can easily select records they wish to approve while simultaneously deselecting those that they do not approve during a disposition search. Additionally, the module allows for bulk application of holds or updates to records management metadata directly via the RDA interface. Ultimately, this module not only improves the user experience but also significantly boosts operational efficiency in records management, making it an indispensable asset for organizations looking to optimize their record-keeping processes.

Media

Media

Integrations Supported

Integrations Supported

Content Suite Security and Productivity Pack

API Availability

API Availability

Pricing Information

$5 per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

PlayClay

Company Website

storypulse.com

Company Facts

Organization Name

Cassia Content Management

Date Founded

2011

Company Location

Canada

Company Website

www.cassiacm.com

Categories and Features

Customer Experience

Action Management
Customer Segmentation
Dashboard
Feedback Management
Survey Management
Text Analysis

Categories and Features

Data Governance

Access Control
Data Discovery
Deletion Management
Policy Management
Process Management
Roles Management

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