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What is StoryShare Learn?

Our award-winning mobile learning and engagement platform is designed to provide timely content that fits seamlessly into the workflow. With features like mobile video and interactive quizzes, it fosters ongoing learning and offers essential tools for frontline team members. Particularly suitable for organizations with over 250 staff, our solution excels in delivering scalable and rapid results. To gauge the influence of learning and engagement on both your organization and its employees, we collect in-depth user feedback. Our acclaimed communication app ensures that your entire workforce is engaged, facilitating measurable outcomes. StoryShare enhances frontline performance through video, achieving results that are unattainable with traditional corporate training methods. By offering relevant and easily accessible video learning resources, we empower your frontline workforce. This not only boosts productivity, sales, and customer satisfaction but also helps to reduce absenteeism and employee turnover. Additionally, we provide actionable insights that align with your key performance indicators, ultimately driving higher training engagement and effectiveness. Embracing our platform means investing in the future of your organization’s learning and development strategy.

What is AmplifAI?

Address the critical challenges that remote contact center teams encounter to ensure they deliver exceptional sales and customer experiences. Motivated and attentive frontline teams start each day equipped with customized data, actionable strategies, and behavioral guidance that lead them to outstanding sales and service outcomes, ultimately reducing turnover rates. Frontline leaders leverage insights derived from data to empower their associates, enabling them to achieve peak performance while simultaneously overseeing a greater number of team members and clients without incurring additional leadership expenses. Provide high-performing frontline teams with adaptable profiles that reflect the characteristics of your top associates and managers, revealing the efficient actions, behaviors, and trends present in your rich operational data. As associates and leaders work to enhance their sales results, elevate service quality, and create remarkable customer interactions, the effective strategies they develop are shared throughout the organization—magnifying the positive impact observed in high-performing teams and nurturing a culture of ongoing enhancement. This holistic method not only elevates individual team performance but also fosters an atmosphere where teamwork and collective achievement are emphasized throughout the entire contact center, encouraging all members to strive for excellence. Furthermore, by implementing these strategies consistently, organizations can ensure long-term success and sustainability in their customer service operations.

Media

Media

Integrations Supported

Salesforce
Box
Microsoft SharePoint
Microsoft Teams
VBrick

Integrations Supported

Salesforce
Amazon Connect
Clarabridge
Cogito
DealerSocket
Five9
Hg Mercury CRM
HubSpot CRM
HubSpot Customer Platform
NiCE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
ServiceNow
SurveyMonkey
Tableau
Workday Extend
Zendesk

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

StoryShare Platform

Date Founded

2011

Company Location

United Kingdom

Company Website

www.storyshareplatform.com

Company Facts

Organization Name

AmplifAI

Date Founded

2014

Company Location

United States

Company Website

www.amplifai.com

Categories and Features

Employee Engagement

Goal Management
Performance Management

Learning Management Systems (LMS)

Asynchronous Learning
Built-In Course Authoring
Corporate / Business
Gamification
Learner Portal
Mobile Learning
SCORM Compliance
Synchronous Learning

Microlearning

Asynchronous Learning
Built-In Course Authoring
Content Library
Evaluation Management
Gamification
Leaderboards
Progress Tracking
Quizzes
Rewards Management

Mobile Learning

Asynchronous Learning
Built-In Course Authoring
Content Management
Corporate / Business
Employee Training
Engagement Monitoring
Gamification
Media Management
Skills Tracking
Social Learning
Synchronous Learning
Testing / Assessments
Training Companies

Training

Academic / Education
Certification Management

Workforce Management

Employee Lifecycle Management
Performance Appraisal

Categories and Features

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