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What is StoryShare Learn?

Our award-winning mobile learning and engagement platform is designed to provide timely content that fits seamlessly into the workflow. With features like mobile video and interactive quizzes, it fosters ongoing learning and offers essential tools for frontline team members. Particularly suitable for organizations with over 250 staff, our solution excels in delivering scalable and rapid results. To gauge the influence of learning and engagement on both your organization and its employees, we collect in-depth user feedback. Our acclaimed communication app ensures that your entire workforce is engaged, facilitating measurable outcomes. StoryShare enhances frontline performance through video, achieving results that are unattainable with traditional corporate training methods. By offering relevant and easily accessible video learning resources, we empower your frontline workforce. This not only boosts productivity, sales, and customer satisfaction but also helps to reduce absenteeism and employee turnover. Additionally, we provide actionable insights that align with your key performance indicators, ultimately driving higher training engagement and effectiveness. Embracing our platform means investing in the future of your organization’s learning and development strategy.

What is AmplifAI?

Address the critical challenges that remote contact center teams encounter to ensure they deliver exceptional sales and customer experiences. Motivated and attentive frontline teams start each day equipped with customized data, actionable strategies, and behavioral guidance that lead them to outstanding sales and service outcomes, ultimately reducing turnover rates. Frontline leaders leverage insights derived from data to empower their associates, enabling them to achieve peak performance while simultaneously overseeing a greater number of team members and clients without incurring additional leadership expenses. Provide high-performing frontline teams with adaptable profiles that reflect the characteristics of your top associates and managers, revealing the efficient actions, behaviors, and trends present in your rich operational data. As associates and leaders work to enhance their sales results, elevate service quality, and create remarkable customer interactions, the effective strategies they develop are shared throughout the organization—magnifying the positive impact observed in high-performing teams and nurturing a culture of ongoing enhancement. This holistic method not only elevates individual team performance but also fosters an atmosphere where teamwork and collective achievement are emphasized throughout the entire contact center, encouraging all members to strive for excellence. Furthermore, by implementing these strategies consistently, organizations can ensure long-term success and sustainability in their customer service operations.

Media

Media

Integrations Supported

Salesforce
Amazon Connect
Cogito
Degreed
Five9
Google Cloud Platform
Hg Mercury CRM
HubSpot Customer Platform
Kollective
Microsoft Teams
NiCE CXone Mpower
NiCE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
SAP CRM
ServiceNow
SurveyMonkey
Tableau
Twilio
VBrick
Zendesk

Integrations Supported

Salesforce
Amazon Connect
Cogito
Degreed
Five9
Google Cloud Platform
Hg Mercury CRM
HubSpot Customer Platform
Kollective
Microsoft Teams
NiCE CXone Mpower
NiCE Employee Engagement Manager (EEM)
Oracle Cloud Infrastructure
SAP CRM
ServiceNow
SurveyMonkey
Tableau
Twilio
VBrick
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

StoryShare Platform

Date Founded

2011

Company Location

United Kingdom

Company Website

www.storyshareplatform.com

Company Facts

Organization Name

AmplifAI

Date Founded

2014

Company Location

United States

Company Website

www.amplifai.com

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

Microlearning

Adaptive Learning
Asynchronous Learning
Built-In Course Authoring
Content Library
Evaluation Management
Gamification
Leaderboards
Progress Tracking
Quizzes
Rewards Management

Mobile Learning

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Certification Management
Content Management
Corporate / Business
Employee Training
Engagement Monitoring
Gamification
Media Management
Skills Tracking
Social Learning
Student Portal
Synchronous Learning
Testing / Assessments
Training Companies
Video Conferencing
Virtual Classroom
eCommerce

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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