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What is Strac?

Strac offers a holistic approach to managing Personally Identifiable Information (PII) while protecting businesses from potential compliance and security issues. It efficiently identifies and removes sensitive data across various platforms, including email, Slack, Zendesk, Google Drive, OneDrive, and Intercom. Moreover, it safeguards crucial information by ensuring it never reaches servers, providing strong protection for both front-end and back-end operations. By integrating swiftly with your SaaS applications, Strac significantly reduces the risk of data breaches while maintaining adherence to regulations like PCI, SOC 2, HIPAA, GDPR, and CCPA. With its cutting-edge machine learning algorithms, instantaneous alerts, and effortless redaction capabilities, Strac not only saves precious time but also boosts your team's overall efficiency and productivity. This seamless solution empowers businesses to focus on their core activities while confidently managing sensitive data.

What is GrowthDot Email Tracking?

Easily monitor your email interactions with the Email Tracking feature for Zendesk. This tool offers comprehensive read receipts detailing the precise date and time each email is opened, providing you with assurance that it has successfully reached the intended recipient. Additionally, you can keep track of how many times each email sent through Zendesk support has been viewed, along with the dates of the first and last access. The functionality extends to tracking clicks on links within the Zendesk emails as well. To improve your responsiveness, you might want to activate desktop notifications, which will alert you promptly about significant Zendesk email activities. By enabling these notifications, you will be instantly updated when an email is opened, allowing you to engage with customers at optimal times. This proactive strategy can facilitate quicker resolutions of tickets and enhance overall customer satisfaction. If you find the notifications unnecessary at any point, you have the flexibility to turn them off. Overall, this feature streamlines communication and fosters more effective customer relationships.

Media

Media

No images available

Integrations Supported

Zendesk
Gmail
Google Drive
Google Sheets
Intercom
Kustomer
Microsoft 365
Microsoft OneDrive
Microsoft SharePoint
Notion
PostgreSQL
Slack

Integrations Supported

Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$2/agent/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Strac

Date Founded

2021

Company Location

United States

Company Website

www.strac.io

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

Data Classification

Not specified

Data Discovery

Contextual Search
Data Classification
Data Matching
False Positives Reduction
Self Service Data Preparation
Sensitive Data Identification
Visual Analytics

Data Loss Prevention

Compliance Reporting
Incident Management
Policy Management
Sensitive Data Identification
Web Threat Management
Whitelisting / Blacklisting

Data Privacy Management

Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

ISO Compliance

Not specified

Categories and Features

Email Tracking

Not specified

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