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What is StratoZen?

Streamline your cybersecurity costs and simplify the complexities of security delivery with StratoZen. Managed service providers require superior cybersecurity solutions to guarantee the safety of their clients. With ConnectWise’s partnership, StratoZen offers co-managed SIEM solutions and SOC-as-a-Service that effortlessly integrate into your current security systems, ensuring continuous monitoring of your infrastructure. Tailored specifically for service providers, StratoZen provides outstanding flexibility and precise accuracy, enabling you to significantly enhance your security protocols. Discover the benefits of a completely cloud-based SIEM-as-a-service solution that removes the usual complexity and financial strain associated with traditional systems. Given that SIEM systems can be quite complicated, a co-managed approach alleviates the burdensome tasks, ensuring you receive both exceptional value and solid security. Furthermore, StratoZen's customizable SOC options enable you to bypass the hurdles of establishing and operating an internal Security Operations Center. By adopting StratoZen, you can concentrate on expanding your business while maintaining a strong defense for your clients, ultimately leading to improved client trust and satisfaction.

What is CloudRadial?

Demonstrating a contemporary Managed Service Provider (MSP) involves showcasing a singular, white-labeled client portal that leverages automation to facilitate Ticketing, Service Catalog management, Reporting, Client Training, and Communication. This platform seamlessly integrates with tools like Office 365, ConnectWise, Autotask, Syncro, and BMS, allowing for centralized management of all client interactions within a secure environment. By creating a fluid experience for clients that spans from ticketing to account management, you can enhance satisfaction and engagement. It’s essential for the service catalog to be user-friendly, ensuring that clients can easily navigate and purchase services from your MSP. Since there can often be discrepancies between the information you possess and what your clients provide, CloudRadial’s fully customizable intake questions and ticket triaging help streamline this process. To effectively encourage your clients to utilize the portal for service requests, it’s crucial to convey the value and convenience that it offers. By prioritizing user experience, you foster a more productive relationship that benefits both parties.

Media

Media

Integrations Supported

Integrations Supported

Addigy
Auvik
Bigger Brains
BrightGauge
ConnectBooster
ConnectWise CPQ
ConnectWise PSA
Datto RMM
Datto SIRIS
Datto Workplace
Hudu
IT Glue
Microsoft 365
MyGlue
Network Glue
QuoteWerks
Syncro
Wise-Pay
Wise-Sync
Zomentum

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$195 per month
for up to 500 users. Larger plans available.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com

Company Facts

Organization Name

Azurative

Date Founded

2018

Company Location

United States

Company Website

www.cloudradial.com

Categories and Features

MSP

Not specified

SIEM

Not specified

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Multiple Brands / Products
Service Level Agreement (SLA) Management
Ticket Management

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Project Management
Scheduling

Portal

Collaboration
Content Management
Document Management
File Sharing
Search

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