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What is Stratus Local?

Effective management of reviews is crucial for businesses, and Stratus provides a thorough solution tailored for organizations of any scale to generate, monitor, and manage their online reviews. By bringing together evaluations from vital platforms, businesses will ensure that no customer feedback goes unnoticed. Stratus compiles all responses from Facebook and Google into a single, user-friendly dashboard. This functionality allows you to address customer reviews, receive notifications for new or unfavorable feedback, and monitor your overall ratings, all from one intuitive interface. The process of responding to reviews has never been simpler; with our response templates, crafting a reply is just a matter of selecting a template and submitting it. You have the option to create your own custom templates or take advantage of our pre-made selections to boost your efficiency. Additionally, sustainable business growth hinges on grasping essential metrics, and our review performance analytics provide a detailed overview across all your locations, while sentiment analysis uncovers the emotions behind customer feedback, empowering you to make well-informed decisions. By utilizing these features, you can greatly improve your customer engagement strategies, ultimately driving better business outcomes. Engaging with customers effectively enhances loyalty and fosters a positive brand reputation.

What is ConsumerAffairs?

ConsumerAffairs functions as an independent entity and has no connections with any governmental organization. The businesses featured on our site may provide us with compensation for being acknowledged as Authorized Partners or when you interact with our links, phone numbers, or forms. Our main objective is to deliver general information, and it is essential for individuals to undertake their own assessments based on their distinct financial circumstances and seek advice from their financial, investment, tax, and legal advisors. We are committed to minimizing adverse experiences for both consumers and companies, and our operational framework reflects this commitment. Our team invests considerable effort in researching various businesses, evaluating reviews, and developing tools that facilitate your decision-making journey. We support brands in collecting reviews, interacting with their customers, and extracting meaningful insights from their feedback. The brands that choose to invest in these services are designated as Authorized Partners. When you are ready to make a purchase, we recommend an Authorized Partner that best fits your requirements, ensuring a more streamlined buying process. By doing this, we aim to enhance the connections between consumers and brands, promoting trust and satisfaction on both sides. Our ongoing mission is to create a marketplace where informed decisions lead to positive outcomes for everyone involved.

Media

Media

Integrations Supported

Facebook
Google Business Profile
ProvenExpert.com
Rannko

Integrations Supported

Facebook
Google Business Profile
ProvenExpert.com
Rannko

API Availability

Has API

API Availability

Has API

Pricing Information

$39.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Click Rain

Date Founded

2008

Company Location

United States

Company Website

www.trystratus.com

Company Facts

Organization Name

Consumers Unified

Date Founded

1998

Company Location

United States

Company Website

www.consumeraffairs.com

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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