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What is Subivi?

Subivi has been created to seamlessly manage your entire customer support operation with both ease and efficiency. Our platform is equipped with specialized tools designed to help you resolve tickets promptly while ensuring customer satisfaction and encouraging repeat purchases. Recognizing the difficulties associated with eBay’s messaging and ticketing system, we provide a solution that allows for ticket management directly through Subivi, eliminating the need to log into eBay. You can conveniently upload shipping labels, handle refunds—whether full or partial—and update tracking numbers with minimal effort. Subivi supports all ticket categories on eBay, encompassing returns, disputes, INS cases, cancellations, and general inquiries. As business owners, we often find ourselves overwhelmed by tedious tasks like opening Excel sheets for template responses, copying customer information, or sending follow-up 'thank-you' emails after each transaction. By simplifying these processes, Subivi empowers you to concentrate on the more critical elements of your business, ultimately boosting productivity and enhancing customer experience. As a result, you can devote more time to strategic growth initiatives rather than getting bogged down in day-to-day operations.

What is OpenWidget?

OpenWidget is a complimentary widget plugin designed for your website, enabling you to enhance customer interaction and establish seamless customer experiences with its ready-to-use essential tools. With the Contact Card feature, customers can easily send you messages that go directly to your email inbox. Additionally, an FAQ module offers quick responses to frequently asked questions, while Product Cards showcase your latest promotions and new arrivals. These features are all available at no cost, and by leveraging AI-driven tools for setup and onboarding, you can streamline your processes significantly. This efficiency allows you to dedicate more time to elevating your customer support or driving additional sales. Moreover, OpenWidget's user-friendly interface ensures that even those with minimal technical skills can implement its features effortlessly.

Media

Media

Integrations Supported

BigCommerce
Landingi
Miva
Shopify
WooCommerce
WordPress
eBay

Integrations Supported

BigCommerce
Landingi
Miva
Shopify
WooCommerce
WordPress
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$12 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Subivi

Date Founded

2016

Company Location

Israel

Company Website

app.subivi.com

Company Facts

Organization Name

LiveChat, Inc.

Date Founded

2002

Company Location

United States

Company Website

openwidget.com

Categories and Features

Categories and Features

Website Optimization Tools

Competitor Analysis
Content Management
Keyword Research Tools
Link Management
Performance Metrics
Problem Area Alerts

Popular Alternatives

OpenWidget Reviews & Ratings

OpenWidget

LiveChat, Inc.

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