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What is Sully.ai?

Sully.ai is focused on developing AI-driven agents specifically for the healthcare industry, offering solutions that streamline vital tasks such as medical coding, patient appointment scheduling, and clinical documentation management. These intelligent agents integrate seamlessly with existing healthcare systems, enabling organizations to enhance their productivity and reduce operational costs. Adhering to HIPAA guidelines, the platform ensures the protection and privacy of patient data while facilitating swift task completion. The technology is utilized in diverse medical fields, such as pediatrics, psychiatry, and primary care, and more than 100 healthcare organizations depend on it to improve workflows and elevate patient care. This dedication to innovation and data security firmly establishes Sully.ai as a pioneer in revolutionizing healthcare processes through automation, making a significant impact on the efficiency of medical operations. As the industry continues to evolve, Sully.ai remains committed to advancing these technologies to meet the growing demands of healthcare providers.

What is Hello Patient Mia?

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

Media

No images available

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sully.ai

Date Founded

2023

Company Location

United States

Company Website

www.sully.ai/

Company Facts

Organization Name

Hello Patient

Company Website

www.hellopatient.com

Categories and Features

Medical Transcription

Abbreviation Expansion
Archiving & Retention
Audio File Management
Audio Transmission
Customizable Macros
Transcription Reporting
Voice Capture
Voice Recognition

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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