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Ratings and Reviews 0 Ratings
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What is EnvolveConvert?
Our AI-driven Virtual Shopping Assistant effectively identifies and capitalizes on sales opportunities within customer chat interfaces, while simultaneously reducing customer service costs. It has demonstrated the ability to convert 20% of online interactions into actual sales without hindering customer support functions. Envolve operates as a performance marketing channel that improves on-site conversion rates and increases average order values, all while decreasing re-marketing expenses. The chat AI carefully evaluates customer inquiries to understand their intent, ensuring that any requests needing human assistance are forwarded to your support team. In contrast, inquiries related to sales are efficiently navigated through an automated sales funnel that connects customers with appropriate products from your website and inventory. All product information displayed by Envolve is directly obtained from your product feed, allowing retailers full control over the content shown. This cutting-edge strategy not only enhances sales but also improves the overall experience for customers, making it a win-win for both retailers and shoppers alike. The combination of intelligent automation and targeted marketing sets a new standard in e-commerce efficiency.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Symphony SummitAI
Date Founded
2011
Company Location
United States
Company Website
www.symphonysummit.com/products/summitai-cinde/
Company Facts
Organization Name
Envolve Tech
Date Founded
2013
Company Location
Gales
Company Website
envolvetech.com
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant