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What is Sunshine Communication Services?

Experience all the benefits of having a receptionist without the hassle of hiring another full-time or part-time staff member. Our virtual receptionist service provides access to a live person who can efficiently manage your calls, set up appointments, and take care of various reception duties as needed. As a family-owned business, we appreciate the hard work you put into generating income, and we understand that every dollar counts. If your small business cannot afford a full-time receptionist, our virtual alternative presents an economical choice. By utilizing this service, you will only be billed for the time you actually use, which eliminates unnecessary expenses. A virtual receptionist can not only handle your calls in a polished manner but also help organize your schedule, allowing you to devote more time to growing your enterprise. Choosing our live virtual receptionist allows you to save money while still receiving high-quality service at a fraction of the cost of hiring a new employee. Furthermore, you can choose when to access the service, ensuring you only pay for what you need, which adds both convenience and value. This approach enables you to sustain excellent customer service without the financial strain that comes with a full-time hire, allowing your business to thrive while keeping costs manageable. In this way, you can maintain a professional image while efficiently managing your resources.

What is AnswerConnect?

Our dedicated customer service professionals are at your disposal around the clock, ready to help your visitors and callers at any time. Potential customers can reach out to you anytime, day or night, as they are always available when you need them. We ensure that there is no voicemail or automated systems, providing only genuine human interaction. With this approach, you can engage with real people rather than automated voices, enhancing the customer experience. We prioritize understanding your callers by recognizing returning ones, allowing for a more customized interaction. Each call script we develop is tailored specifically to your business's unique needs, ensuring that your call flow is distinctively yours. Our service integrates effortlessly with your current systems, whether through shared screens or CRM integration, making the transition smooth. Have you ever wondered how you can deliver exemplary customer support without the expense of hiring full-time staff? This high level of service is often unattainable for many smaller enterprises. By partnering with a small business answering service, you can leverage the advantages of an in-house team without the hassles of recruitment, training, and payroll. Our agents operate remotely from various locations across the United States, ensuring they remain unaffected by local disruptions or natural disasters, providing you with consistent support regardless of circumstances. In this way, you can focus on growing your business while we take care of your customer interactions with expertise.

Media

Media

Integrations Supported

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

Integrations Supported

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

API Availability

Has API

API Availability

Has API

Pricing Information

$39.95 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sunshine Communication Services

Date Founded

2015

Company Location

India

Company Website

www.sunshine1.com/answering-services/virtual-receptionist/

Company Facts

Organization Name

AnswerConnect

Company Location

United States

Company Website

www.answerconnect.com

Categories and Features

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