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What is Sunshine Communication Services?

Experience all the benefits of having a receptionist without the hassle of hiring another full-time or part-time staff member. Our virtual receptionist service provides access to a live person who can efficiently manage your calls, set up appointments, and take care of various reception duties as needed. As a family-owned business, we appreciate the hard work you put into generating income, and we understand that every dollar counts. If your small business cannot afford a full-time receptionist, our virtual alternative presents an economical choice. By utilizing this service, you will only be billed for the time you actually use, which eliminates unnecessary expenses. A virtual receptionist can not only handle your calls in a polished manner but also help organize your schedule, allowing you to devote more time to growing your enterprise. Choosing our live virtual receptionist allows you to save money while still receiving high-quality service at a fraction of the cost of hiring a new employee. Furthermore, you can choose when to access the service, ensuring you only pay for what you need, which adds both convenience and value. This approach enables you to sustain excellent customer service without the financial strain that comes with a full-time hire, allowing your business to thrive while keeping costs manageable. In this way, you can maintain a professional image while efficiently managing your resources.

What is Smith.ai?

Smith.ai offers round-the-clock virtual receptionist services that merge AI-driven automation with live agents located in North America to elevate customer engagement. Their offerings encompass call handling, lead assessment, appointment setting, and payment processing, serving enterprises across various sizes and sectors. By integrating with widely-used CRM and calendar systems, Smith.ai facilitates smooth workflow management and effective communication with clients. The platform utilizes AI technology to enhance precision and speed of responses while preserving a human element for a tailored customer experience. With adaptable pricing options and scalable solutions, Smith.ai aids businesses in optimizing operations, increasing lead conversion rates, and enhancing overall client satisfaction. Additionally, their commitment to innovation ensures that businesses can stay competitive in a fast-evolving market landscape.

Media

Media

Integrations Supported

Actionstep
Appointy
Apptoto
Calendly
Capsule
Clio
Filevine
Harmonizely
Headnote
LawPay
Lawmatics
Lead Docket
OnceHub
PracticePanther Law Practice Software
Salesforce
Setmore
Slack
Square Appointments
Wealthbox
Zapier

Integrations Supported

Actionstep
Appointy
Apptoto
Calendly
Capsule
Clio
Filevine
Harmonizely
Headnote
LawPay
Lawmatics
Lead Docket
OnceHub
PracticePanther Law Practice Software
Salesforce
Setmore
Slack
Square Appointments
Wealthbox
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$39.95 one-time payment
Free Trial Offered?
Free Version

Pricing Information

$140/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sunshine Communication Services

Date Founded

2015

Company Location

India

Company Website

www.sunshine1.com/answering-services/virtual-receptionist/

Company Facts

Organization Name

Smith.ai

Date Founded

2015

Company Location

United States

Company Website

www.smith.ai

Categories and Features

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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