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What is SuperMarketer?

SuperMarketer is a comprehensive marketing platform designed to facilitate customized customer engagement across a wide range of channels, including email, SMS, WhatsApp, mobile apps, Facebook, and Google. Leveraging AI-powered agents, it simplifies tasks such as crafting social media graphics, running email marketing initiatives, and continually refining customer interactions. The platform excels in creating real-time, dynamic customer journeys, employing sophisticated language models that go beyond traditional automation frameworks to enhance engagement strategies based on current customer behaviors. By merging various communication avenues into a single, cohesive system, it allows for the effective administration of personalized and targeted outreach informed by insights into customer behavior, demographic details, and recent website interactions. This forward-thinking strategy guarantees that businesses can engage their audiences through interactions that are not only timely but also highly relevant and meaningful. Moreover, such a robust solution empowers marketers to stay agile and responsive in an ever-evolving digital landscape.

What is Agentforce?

The collaboration between humans and AI Agents leads to improved customer satisfaction. You can design and implement autonomous AI agents that provide continuous support to both your workforce and clients at any time. An Agentforce Agent functions independently as a specialized application, offering ongoing assistance to both employees and customers. These agents are equipped with the necessary business intelligence to execute tasks effectively in accordance with their assigned roles. Agentforce Service Agents engage with customers around the clock through various communication channels, utilizing natural language to facilitate interactions. They are adept at swiftly and accurately addressing inquiries, using reliable data to inform their responses. Setting up your Service Agent is quick and easy, thanks to pre-designed templates or customizable low-code options, and you can also implement stringent security measures while designating specific instances for human intervention. Agentforce Sales Development Representatives (SDRs) autonomously handle product inquiries, manage a variety of tasks, and coordinate meetings for your sales team. They deliver accurate responses based on your business's data while emphasizing an enhanced customer journey. This integration not only optimizes workflow but also allows your team to concentrate on more intricate issues, ultimately fostering a more innovative and efficient work environment. In doing so, your organization can achieve greater agility and responsiveness in meeting evolving customer needs.

Media

Media

Integrations Supported

Aurascape
Facebook
Google Cloud Platform
LaunchBrightly
Salesforce
Salesforce Einstein
Salesforce Life Sciences Cloud
Salesforce Marketing Cloud
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Intelligence
Salesforce Marketing Cloud Personalization
Salesforce Service Cloud
WhatsApp

Integrations Supported

Aurascape
Facebook
Google Cloud Platform
LaunchBrightly
Salesforce
Salesforce Einstein
Salesforce Life Sciences Cloud
Salesforce Marketing Cloud
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Intelligence
Salesforce Marketing Cloud Personalization
Salesforce Service Cloud
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SuperAGI

Date Founded

2023

Company Location

United States

Company Website

superagi.com/super-marketer/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/agentforce/

Categories and Features

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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