Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is SupplyPike?
Our specialized platform, driven by advanced machine learning technology, empowers you to combat deductions, achieve On-Time In-Full (OTIF) targets, and optimize your cash flow effectively. In under 30 seconds, you can access a detailed overview of every dollar deducted from your payments, and you have the option to challenge these deductions effortlessly. Gone are the days of tedious manual data entry; our solution provides a comprehensive analysis to pinpoint and address issues in your supply chain before they negatively affect your financial performance. Your cash flow should remain unaffected by retail deductions, and we consolidate all relevant deductions in a single dashboard to aid you in taking action. With our assistance, you can look forward to improved recovery rates and bid farewell to the cumbersome paperwork of the past. Disputing deductions is as simple as a single click, and we will keep you updated on the progress of your dispute whenever the retailer makes any changes. Furthermore, we automatically gather all necessary documentation, such as Proofs of Delivery or Bills of Lading, and attach them to your disputes, ensuring you are well-prepared to challenge invalid deductions. This streamlined process not only makes your financial management more efficient but also enhances your ability to recover lost funds.
What is Amiko?
Presenting a groundbreaking digital platform that expertly manages the entire dispute process, from enhancing communication between cardholders and merchants to overseeing resolution and arbitration through Mastercom and VROL. This state-of-the-art solution operates as a virtual agent for fraud and disputes, featuring sophisticated chatbot functionalities that tackle potential fraud challenges and various dispute conversations directly within your application or portal. By converting case management into a digital format, it achieves unprecedented levels of process automation—optimizing everything from case initiation and collaboration with merchants to fraud reporting and bulk handling—leading to extraordinary efficiency gains. The system also integrates data pre-filling and validation processes to minimize errors committed by agents, while smart deadline tracking and case prioritization guarantee that no critical timelines are missed. Transition seamlessly from your existing dispute management tools or expensive outsourcing options to Amiko, resulting in a tenfold increase in operational efficiency and the complete removal of dispute write-off limits. By streamlining the intricacies of fraud and dispute management, Amiko also ensures a smooth onboarding experience for new agents, facilitating their integration into a more efficient framework. This revolutionary approach not only boosts operational effectiveness but also positions your organization as a leader in the realm of dispute resolution technology, paving the way for future advancements in the field. Increased efficiency and enhanced agent training will further solidify your competitive advantage in the market.
Integrations Supported
Ethoca
Verifi
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SupplyPike
Company Location
United States
Company Website
supplypike.com
Company Facts
Organization Name
Rivero
Company Location
Switzerland
Company Website
rivero.tech/amiko
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Supply Chain Management
Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics