Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is SupplyPike?
Our specialized platform, driven by advanced machine learning technology, empowers you to combat deductions, achieve On-Time In-Full (OTIF) targets, and optimize your cash flow effectively. In under 30 seconds, you can access a detailed overview of every dollar deducted from your payments, and you have the option to challenge these deductions effortlessly. Gone are the days of tedious manual data entry; our solution provides a comprehensive analysis to pinpoint and address issues in your supply chain before they negatively affect your financial performance. Your cash flow should remain unaffected by retail deductions, and we consolidate all relevant deductions in a single dashboard to aid you in taking action. With our assistance, you can look forward to improved recovery rates and bid farewell to the cumbersome paperwork of the past. Disputing deductions is as simple as a single click, and we will keep you updated on the progress of your dispute whenever the retailer makes any changes. Furthermore, we automatically gather all necessary documentation, such as Proofs of Delivery or Bills of Lading, and attach them to your disputes, ensuring you are well-prepared to challenge invalid deductions. This streamlined process not only makes your financial management more efficient but also enhances your ability to recover lost funds.
What is Chargeback Defense?
Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.
Integrations Supported
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Worldpay
Integrations Supported
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Worldpay
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SupplyPike
Company Location
United States
Company Website
supplypike.com
Company Facts
Organization Name
Chargeback Defense
Company Location
United States
Company Website
www.chargebackdefense.com
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Supply Chain Management
Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics